Hospital Admissions Rep - Varied Night Shift, Full Time Onsite [Immediate Start]
Company: Guidehouse
Location: Los Angeles
Posted on: July 10, 2025
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Job Description:
Job Family : Admitting Representative Travel Required : None
Clearance Required : None What You Will Do : The Hospital
Admissions Representative is responsible for obtaining and
verifying demographic information, insurance benefits and
eligibility. Assigns the correct medical record and account number;
therefore, providing a database which ensures accurate billing and
clinical information. Schedule: Full Time position working VARIED
set night shift schedule, every other weekend, rotating holidays,
Please note, schedule may be adjusted according to the needs of the
business based on patient census. Duties (include but not limited
to): * Responsible for obtaining complete and accurate demographic
and financial information from a variety of sources, including
patient interviews physician offices and in-house departments. *
Obtains required signatures on legal consents and insurance forms.
* Performs required pre-certification, credit referral or deposit
collection. Enters data in computer and thoroughly documents any
incomplete admissions/registrations in manner prescribed. Obtains
pre-certification, referral or authorization number and updates
patients file. * Notifies patients, family members, physicians
and/or supervisors of insurance coverage issues, notifies patients
of co-payments, deductibles or deposits needed, documenting all
information in computer system. * Reviews Physician's orders for
completion and ensures all required information is listed. *
Completes Medicare Compliance and obtains ABN if necessary. *
Knowledge of all Federal, State and Local Laws pertaining to
insurance rules and regulations. * Maintains multiple computer
systems. * Maintains positive customer service at all times,
referring unresolved issues to appropriate supervisor. * Answers
telephone calls. Follows pre-established script and provide
assistance to callers. * Completes all shift duties in a timely and
accurate manner. * Complies with all safety regulations, policies
and procedures as defined by Customer. What You Will Need : * High
School Diploma or equivalent required. * Minimum 0-1 year
experience in a medical setting or heavy customer service
environment utilizing data entry skills, insurance or other online
websites and various software applications, including volunteer
work. * Current BLS certification from American Heart Association
OR ability to obtain 90 days post hire. * Ability to obtain AVADE
training offered by MLK Community Hospital within 30 days from
start date. What Would Be Nice To Have : * 2 years of ED admitting
experience. * Ability to type a minimum of 35 CWPM. * Computer
skills and proficient in Microsoft Office software programs. *
Medical terminology knowledge. * Ability to greet and effectively
relate to patients, physicians and staff. * Great organizational
skills and the ability to set priorities and manage time
effectively. * Great interpersonal skills and the ability to
communicate effectively both orally and in writing. * Ability to
maintain a professional demeanor in a high stress environment. *
Ability to deal with pressure and complaints. * Presents oneself in
a professional manner through appearance and conduct.
Indeedsponsored The annual salary range for this position is
$38,000.00-$63,000.00. Compensation decisions depend on a wide
range of factors, including but not limited to skill sets,
experience and training, security clearances, licensure and
certifications, and other business and organizational needs. What
We Offer : Guidehouse offers a comprehensive, total rewards package
that includes competitive compensation and a flexible benefits
package that reflects our commitment to creating a diverse and
supportive workplace. Benefits include: * Medical, Rx, Dental &
Vision Insurance * Personal and Family Sick Time & Company Paid
Holidays * Position may be eligible for a discretionary variable
incentive bonus * Parental Leave * 401(k) Retirement Plan * Basic
Life & Supplemental Life * Health Savings Account, Dental/Vision &
Dependent Care Flexible Spending Accounts * Short-Term & Long-Term
Disability * Tuition Reimbursement, Personal Development & Learning
Opportunities * Skills Development & Certifications * Employee
Referral Program * Corporate Sponsored Events & Community Outreach
* Emergency Back-Up Childcare Program About Guidehouse Guidehouse
is an Equal Opportunity Employer-Protected Veterans, Individuals
with Disabilities or any other basis protected by law, ordinance,
or regulation. Guidehouse will consider for employment qualified
applicants with criminal histories in a manner consistent with the
requirements of applicable law or ordinance including the Fair
Chance Ordinance of Los Angeles and San Francisco. If you have
visited our website for information about employment opportunities,
or to apply for a position, and you require an accommodation,
please contact Guidehouse Recruiting at 1-571-633-1711 or via email
at RecruitingAccommodation@guidehouse.com
(mailto:RecruitingAccommodation@guidehouse.com) . All information
you provide will be kept confidential and will be used only to the
extent required to provide needed reasonable accommodation. All
communication regarding recruitment for a Guidehouse position will
be sent from Guidehouse email domains including @guidehouse.com or
guidehouse@myworkday.com (mailto:guidehouse@myworkday.com) .
Correspondence received by an applicant from any other domain
should be considered unauthorized and will not be honored by
Guidehouse. Note that Guidehouse will never charge a fee or require
a money transfer at any stage of the recruitment process and does
not collect fees from educational institutions for participation in
a recruitment event. Never provide your banking information to a
third party purporting to need that information to proceed in the
hiring process. If any person or organization demands money related
to a job opportunity with Guidehouse, please report the matter to
Guidehouse's Ethics Hotline. If you want to check the validity of
correspondence you have received, please contact
recruiting@guidehouse.com (mailto:recruiting@guidehouse.com) .
Guidehouse is not responsible for losses incurred (monetary or
otherwise) from an applicant's dealings with unauthorized third
parties. Guidehouse does not accept unsolicited resumes through or
from search firms or staffing agencies. All unsolicited resumes
will be considered the property of Guidehouse and Guidehouse will
not be obligated to pay a placement fee. By applying, you consent
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https://guidehouse.com/privacy-policy? and SonicJobs Privacy Policy
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Keywords: Guidehouse, Pasadena , Hospital Admissions Rep - Varied Night Shift, Full Time Onsite [Immediate Start], Customer Service & Call Center , Los Angeles, California