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Group Supervisor, Hardware Quality Assurance Engineering

Company: NASA Jet Propulsion Laboratory
Location: Pasadena
Posted on: August 12, 2019

Job Description:

Job Details

Job ID: 10938

New ideas are all around us, but only a few will change the world. That's our focus at JPL. We ask the biggest questions, then search the universe for answers-literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission-your opportunity-is to seek out the answers that bring us one step closer. If you're driven to discover, create, and inspire something that lasts a lifetime and beyond, you're ready for JPL.

Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.


We are looking for a Hardware Quality Assurance leader to lead a team of highly skilled quality professionals who provide project quality assurance activities across JPL. This position will be responsible for the day-to-day management of personnel who provide verification, validation and oversight assurance on JPL Space Flight projects throughout procurement, build, test and launch activities. As the leader of this group, you will be responsible for assigning work, providing training and building personnel capability, provide career coaching, growth and personal development, and make decisions on hiring, promotions, salary changes, and performance appraisals, and be a contributing member of the Section Leadership Team participating in the development and management of the Quality Section Strategic Plan and manage related Tactical Operations Plans.

Additional Responsibilities

  • Contribute to the creation of assurance processes, procedures, cost models, templates and other supporting infrastructure which directs and dispatches the work of the group.
  • Work directly with customers to negotiate appropriate levels of support, taking into account project resource levels, risk postures, and applicable institutional and NASA requirements.
  • Ensure the consistent execution of a defined set of assurance functions performed by the group, as well as initiate and manage process improvement efforts to increase organizational efficiency, improve customer/employee satisfaction and increase the likelihood of JPL mission success.
  • Provide the team with a solid foundation in quality principles and tools and develop metrics in order to measure and improve performance.
  • Build and maintain an effective Hardware Quality Assurance Team and provide a healthy teaming culture.
  • Lead process development and improvement activities, including the development of systems and databases to support QA operations and improvement efforts.
  • Partner with sections that are responsible to design, build and assemble products to continuously improve processes
  • Represent the Quality Assurance (QA) organization on Laboratory committees and JPL on industry committees.
  • Lead a team to ensure process are followed and requirements are met during the assembly and integration of the spacecraft and its instruments.


    • Bachelor's degree in Electrical, Mechanical or Industrial Engineering or related technical discipline with typically a minimum of 9 years of related experience; Master's degree in similar disciplines with a minimum of 7 years of related experience; or PhD in similar disciplines with a minimum of 5 years related experience. Minimum of 2 years' experience as a technical lead.
    • Extensive knowledge of Hardware Quality Assurance with significant expertise in mechanical, electrical, subsystem and/or system level integration and test activities.
    • Wide-ranging experience and advanced knowledge in one or more related fields of knowledge in mechanical and electrical quality assurance, component and spacecraft/instrument integration and test, quality principles and tools.
    • Experience in inspection processes (receiving, in-process and/or source inspections) in support of a large aerospace company.
    • Complete knowledge of industry and/or academic practices and standards across a range of applications in both mechanical and electronic hardware assurance methods.
    • Experience in developing and maintaining Hardware Quality Assurance processes, plans and procedures.
    • Ability to evaluate existing processes and lead process improvement initiatives.
    • Be proficient in Microsoft Office (Excel, Word, PowerPoint, MS Project).
    • Demonstrated effective written and verbal communication skills and computer skills, alongside effective interpersonal, leadership and supervisory skills.
    • Occasional travel will be required.
    • Previous experience as a Quality Assurance Engineer, manufacturing engineer, process engineer, or Mission Assurance Manager

      Work Authorization


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      JPL is an equal employment opportunity and affirmative action employer and will, whenever possible, actively recruit and include for employment members of underrepresented minority groups, females, disabled veterans, protected veterans, and otherwise qualified persons with disabilities. JPL will hire, transfer, and promote based on the qualifications of the individual to ensure equal consideration and fair treatment of all.

      JPL is a VEVRAA Federal Contractor. For more information about "EEO is the Law" click here: eeoc_self_print_poster.pdf

      The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries unless they are Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available at

      If you are interested in applying for employment with Jet Propulsion Laboratory and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at (818) 354-5150 or via email at

      Written requests may be mailed to: Jet Propulsion Laboratory, Attention: Staffing and Employment Programs, 4800 Oak Grove Drive, Mail Stop T1720C, Pasadena, CA 91109







Keywords: NASA Jet Propulsion Laboratory, Pasadena , Group Supervisor, Hardware Quality Assurance Engineering, Engineering , Pasadena, California

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