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Assistant Manager

Company: Zankou Chicken
Location: Pasadena
Posted on: January 8, 2021

Job Description:

Zankou Chicken is an award-winning, family-owned, fast-casual Mediterranean restaurant chain with eight locations in Southern California. At Zankou, we provide a unique and wholesome Mediterranean experience through the continuous improvement of our people, our food, and our systems. We live this philosophy with two key goals in mind: team member development and customer elation.RESPONSIBILITIES:

  • Greets all customers in a friendly, helpful and timely manner.
  • Take customer orders
  • Offers information and suggestions about our menu to the customer
  • After the customer is done ordering repeat the order to the customer
  • When giving customer their order please repeat the order and show them their meal
  • When in the dining area greet and assist customers
  • Follows up with customers to make sure needs are being met
  • Acknowledges waiting customers frustrations during periods of high volume or an unexpected rush, taking care of the situation
  • Ensures team members are following all food safety and work safety guidelines
  • Ensures product is being prepared, served, and stored to company standard; following all food safety regulations (FIFO)
  • Understands and follows all food safety requirements and work safety requirements
  • Directs team members on shift to follow all cash management and cash register policies
  • Directs team members to complete tasks when appropriate and according to GM instructions
  • Performs Travel Paths.
  • Executes store operations during scheduled shifts; organizes opening and closing duties as assigned.
  • Provides ongoing coaching to store team. Identifies when processes and actions are consistent/inconsistent with restaurant expectations and standards and coach/praise in the moment.
  • Orders and receives deliveries. Ensures that the processing requirements of each meat product and the processing requirements for produce are being adhered to
  • Gives breaks as necessary, when appropriate, and according to labor law guidelines.
  • Floor Control (aces in their places)
  • Planning weekly schedule & scheduling training
  • Prepares daily administrative paperwork which may include all aspects of cash reconciliations, daily/monthly inventories, store schedules, and weekly payrolls.
  • Completes workers compensation documents, Invoice processing and processes mail in a timely mannerSKILLS & EXPECTATIONS INCLUDE BUT NOT LIMITED TO:
    • Food Safety/Sanitation requirements. Food handler certificate.Friendly and positive attitude. Willingness to adapt to a changing and growing environment.
    • Strong communication skills.
    • Ability to coach, train, develop, delegate and follow up
    • Strong interpersonal skills
    • Organizational skills, time management skills, and attention to detail.
    • Ability to be organized in a changing environment.
    • Complies with basic labor law requirements related to rest period/meal period application
    • Ability to deal with both liability issues and Workers Comp issues correctly
    • Strong understanding of labor law guidelines
    • Understands the interviewing, hiring, and termination processes
    • Reaches, bends, squats and frequently lifts and/or moves up to 50lbs
    • Mobility required during the entire shiftBenefits:
      • Fun and challenging work environment with opportunities for growth!
      • Medical, dental and vision insurance plans (applicable to full-time Team Members)
      • Paid vacation
      • Discounted meals
      • Flexible schedulesBrand: Zankou ChickenAddress: 1296 E Colorado Blvd Pasadena, CA - 91106Property Description: Pasadena Zankou ChickenProperty Number: 4

Keywords: Zankou Chicken, Pasadena , Assistant Manager, Executive , Pasadena, California

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