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Center Manager

Company: Pasadena Antique Center
Location: Pasadena
Posted on: November 17, 2021

Job Description:

About usPasadena Antique CenterOne of the oldest antique malls around (in fact, a pioneer of the 'antique mall' concept) the Pasadena Antique Center and Annex is home to a breathtaking array of antiques!This legendary co-op has over 130 professional dealers and features all periods and styles of antiques and collectibles. From beads to bedroom sets, and from palatial to primitive to moderne, the center and its surrounding complex of antique stores feature 50,000 sp. ft. of "Everything for the Collector of Anything!".Since 1976 it's been a trade secret of designers, film makers and antique dealers worldwide! Come by and see why!We are a multi-vendor Antique Mall located in Pasadena looking for a hands- on Center Manager to be responsible for the overall day to day operations on site. We are looking for a candidate with high level experience of both customer service and team management who could also act as the liaison between ownership in our main office, antique dealers, and employees.Roles and Responsibilities include:Day to Day Operations:

  • Opening and closing both shops on the property
    • Must have an understanding of POS systems in order to troubleshoot issues and assist sales staff throughout the day
      • Monitor & enter daily sales figures into spreadsheet to reconcile any errors, variances, or discrepancies and following-up with staff
        • Pull bank deposits and cash rents from registers
          • Prepare cash and check deposits to be sent to bankBusiness Management/Human Resources:
            • Oversee hiring and training of new staff
              • Direct disciplinary procedures and recommend staff termination to ownership if need be
                • Organize scheduling and coordinate time off requests
                  • Council and mediate issues between staff, dealers, and customers and provide support and solutions
                    • Address all customer and dealer complaints, issues, or requests
                      • Oversee and prepare staff payroll
                        • Compile and submit supply orders on a regular basis and as neededTenant and Property Management:
                          • Manage waiting list for perspective new tenants/dealers
                            • Prepare contracts for and onboard new dealers.
                              • Oversee property maintenance and repairs.
                                • Work with on-site maintenance/janitorial staff to resolve any issues and oversee supply levels.Job Type: Full-timePay: $25.00 - $30.00 per hourBenefits:
                                  • Health insuranceSchedule:
                                    • 8 hour shift
                                    • Day shift
                                    • Holidays
                                    • Weekend availabilityCOVID-19 considerations:All customers are required to wear a mask. Common surfaces are sanitized regularly.Education:
                                      • High school or equivalent (Preferred)Experience:
                                        • Customer service: 3 years (Preferred)Work Location: One location

Keywords: Pasadena Antique Center, Pasadena , Center Manager, Executive , Pasadena, California

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