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Director Of Revenue Management

Company: Langham Hospitality Group
Location: Pasadena
Posted on: June 18, 2022

Job Description:

PRIMARY OBJECTIVE OF POSITION:This position is accountable for ensuring that the hotel is maximizing room revenues. -It encompasses marketing information, analyzing ongoing room revenue production, and performing other duties as assigned by the General Manager. -RESPONSIBILITIES AND JOB DUTIES:

  • Meet or exceed all room revenue goals established in the hotel business plan.
  • Monitor transient, group and volume business thresholds within 12-18 month period to ensure measurable improvements for demand and availability.
  • Maintain projections on the effect future volume contracts and group sales have on average rate and occupancy potentials, as well as rooms profit within the current 12 - 18 month period.
  • Supply critical analysis on the effect of short range decisions effecting occupancy, average rate and room profit goals within the current year.
  • Analyze citywide events/activities and evaluate the potential opportunities they create.
  • Monitor competitive set analysis
  • Prepare action steps and recommendations on a regular basis for revenue improvement.
  • Develop packages in conjunction with the DOSM and load into property management system as appropriate.
  • Disseminate sell rates to the Sales Managers through an automated system.
  • Daily:
  • Evaluate available rate and change if necessary depending on rooms still unsold, the number of selling days remaining, the day of the week, the season of the year, and the forecasted demand for the days involved. -The system should be automated through the Property Management System.
  • Ensure that revenue is maximized for each market segment and through each distribution system, SABRE, APOLLO, WORLDSPAN, and other global GDS as well as property direct systems.
  • Evaluate available room types and open or close depending on availability and oversell strategies.
  • Evaluate minimum length of stay requirements and increase or remove as needed.
  • Review all group proposals and provide the DOSM and strategy team with qualified analysis of how each booking will impact occupancy, average rate and rooms profit over the dates in question.
  • Prepare reports and analysis necessary to conduct daily business review meeting.
  • Measure the effectiveness of advertising and marketing programs, and make appropriate recommendations.
  • Weekly:
  • Conduct weekly rooms revenue strategy meetings (attendees: -General Manager, Director of Sales and Marketing, Controller, Rooms Division Manager, and Reservations Manager) where the current 120 - day booking period is evaluated for proper rate and availability control. -Provide a synopsis of results vs. decisions from the previous week and lead discussion for future issues.
  • Evaluate available rate, room types for the 121 - 180 day period, using the same methods as above.
  • Prepare all reports and analysis necessary to conduct the above stated meetings. --- - - - - - - - -Monthly
    • Explore and provide variations in the market mix which would stimulate additional revenue without increasing costs. -Assure hotel is using the highest yield of transient, group and volume mix by month.
    • Evaluate all new franchise and transient programs, providing the Rooms Revenue Strategy Committee with revenue analysis.
    • Prepare all reports and analysis necessary to conduct the Monthly Rev Max meeting --- - - - - - - - -Yearly
      • Assist -DOSM in the preparation of the annual forecast on a day by day basis by market segment. -Once approved, this becomes the plan for the coming year.
      • Review with the GM and DOSM all wholesale contracts and provide them with qualified analysis of how each contract will impact occupancy, average rate, and rooms profit over the time period of the contract.PHYSICAL DEMANDS:
        • Requires sufficient mobility to access all areas of the hotel as well as competitor hotels and major customer offices.
        • Requires sufficient physical strength and dexterity to demonstrate skills associated with direct customer interaction and the handling of administrative detail.
        • Requires the ability to clearly speak and correspond in writing with employees, vendors, business associates and customers.SPECIAL SKILLS REQUIRED:
          • Statistically oriented with strong analytical abilities and managerial skills. -Ability to research and develop customized programs to enhance revenues.
          • Ability to maintain efficient and effective means of communication and follow-up with the GM, DOSM and property staff to meet planned goals and objectives of room revenue optimization.
          • Must be able to coordinate and communicate effectively on all levels of the organization. -EDUCATION REQUIRED:
            • Business, Statistical Analysis or Hotel Management degree preferred.EXPERIENCE REQUIRED:
              • Previous managerial and reservations systems experience.
              • Proficiency in a major Hotel PMS system, current/database software.LICENSES OR CERTIFICATES:
                • None.

Keywords: Langham Hospitality Group, Pasadena , Director Of Revenue Management, Executive , Pasadena, California

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