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Product Support Manager

Company: Kaiser Permanente
Location: Pasadena
Posted on: June 21, 2022

Job Description:

Description:The Product Support Manager coordinates all activities to support implementation and manage supply cost of all Group Purchasing Organization (GPO) agreements for medical supplies and equipment. Service Area responsibility includes all departments within the hospital and medical offices. Assists with the management of materials cost and utilization of best practices. Ensures compliance with all (GPO) agreements. Responsible for achieving all Service Area and National Contracting and Purchasing (NCAP) cost savings goals. Works with the Materials Director to identify and achieve cost savings and implement safety products. Essential Functions:- Supports National Contracting and Purchasing (NCAP) and Service Area goals including: Manages and facilitates adherence to $1billion annual GPO contract spend. Identifies and implements Product Utilization savings to achieve annual utilization savings goal. - Compliance monitoring, analyzing, and reporting to achieve 98.50% compliance to all Group Purchasing Organization (GPO) agreements. Implements all GPO agreements within NCAP 90 day goal to maximize cost savings. - Manages Medical Product Formulary exception process. - Assists in reducing overall supply cost through analyzing product use and making recommendations to change product or implement best practice Conducts and facilitates service area and statewide product evaluations. - Participates on National Sourcing and Standard Teams (SST). - Works closely with GPO Product Managers to manage, implement, and enforce compliance to all agreements. - Project Manager taking a lead role in managing all activities to effectively implement all Group Purchasing Organization (GPO) contracts including: Supports implementation of $55M annual GPO contract spend for NCALRegion. - Identify Service Area scope and impact of conversion. - Develop service area wide and statewide implementation project plan. - Facilitate education and inservice Manage timeline to meet NCAP goal. - Identify and implement product utilization and cost savings. - Conducts trend analysis and compliance reporting. - Supports annual supply cost savings goals of Supply Cost Oversight Group (SCOG) by consulting, communicating, and implementing recommendations. - Working with physicians and managers, analyzes and organizes key information necessary to influence product use, enforce standards, and control spend.- Conducts research into and recommends corrective action for supplier and product issues. - Supports physicians and other health care provider peer groups in standardization efforts. - Actively participate and present key information to the Local Product Councils, Regional Product Council, Physician groups, Material Services and Perioperative Cost Savings groups to comply with and enforce national standards, trend spend, identify and implement cost savings opportunities. - Conducts data analysis to evaluate practice patterns.- Ensure excellent customer satisfaction levels maintained. Basic Qualifications: Experience - Minimum of five (5) years experience in health care and or supply chain related experience required. Education - Bachelor's degree in business administration, nursing background and/or certification, finance, material management, economics or related field, OR four (4) years of experience in a directly related field.- High School Diploma or General Education Development (GED) required. License, Certification, Registration - N/A Additional Requirements:- Proficient in a variety of software applications with the ability to develop complex spreadsheets and write business communications.- Strong communication, presentation, and project management skills.- Significant knowledge of products/services and their market environment.- Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications:- Professional certification such as a Certified Purchasing Manager (CPM) preferred.- Specific knowledge of medical and non-medical products preferred.Primary Location: California,Pasadena,Walnut Center - Regional Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-SCAL-01-NUE-Non Union Employee Job Level: Entry Level Department: Regional Offices - Pasadena - Mat Mgmt-Purchasing & Inv Mgmt - 0808 Travel: Yes, 25 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Keywords: Kaiser Permanente, Pasadena , Product Support Manager, Executive , Pasadena, California

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