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Project Manager III - Professional Development and Education Patient Care Services

Company: Kaiser Permanente
Location: Pasadena
Posted on: May 20, 2023

Job Description:

The Project Manager will provide support to the Professional Development and Education Patient Care Services.
This position is based in Southern California.
Job Summary:
Manages projects of small-to-medium size, or components of a larger project, from initiation to close-out. Leads the work of project team members by requesting and coordinating internal and/or external resources. Monitors and identifies project risks, issues, and trigger events. Ensures the alignment, buy-in, and coordination of project stakeholders. Assists with reviews of vendor performance levels, ensures service level agreements are met, and supports the contract negotiations with vendors.
Essential Responsibilities:



  • Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.


  • Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.


  • Manages projects of small-to-medium size, or components of a larger project from initiation to close-out. Develops, analyzes, and executes project plans which include scope identification and management, schedule, inter-dependencies, and resource forecast. Manages project financials for medium size projects. Monitors project performance (e.g., on time, on budget, within scope, and with quality) against plan and provides input and justification for costs and budget impact. Manages project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project. Allocates resources, establishes schedules, and makes task assignments.


  • Leads the work of project team members. Requests and coordinates internal and/ or external resources based on the alignment of team member skills and project demands. Promotes project vision and objectives with project team. Provides guidance and feedback to team members.


  • Monitors and identifies project risks, issues, and trigger events by executing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.


  • Monitors adherence of project activities to policies and procedures by ensuring project plans and team members follow KP, departmental, and/or business line policies and procedures.


  • Ensures the alignment, buy-in, and coordination of diverse project stakeholders by building rapport with stakeholder teams, third party vendors, and management; and clarifying accountability and authority across stakeholders. Identifies and works closely with key stakeholders. Ensures all appropriate stakeholders are represented and included. Provides insight to key stakeholders and project sponsors by developing project goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for project delivery. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering presentations, and providing reports to stakeholders.


  • Assists with reviews of vendor performance levels and ensures service level agreements are met. Supports the contract negotiation process with vendors and reviews project invoices submitted by vendors for accuracy.


    Minimum Qualifications:

    • Bachelors degree from an accredited college or university and minimum three (3) years experience in project management or a directly related field OR Minimum six (6) years experience in project management or a directly related field.

      Preferred Qualifications:


      • One (1) years experience in a leadership role with or without direct reports.


      • Two (2) years experience working with advanced Excel functions including, formulas, pivot tables, vlookup, etc.


      • One (1) years experience implementing large or complex projects.


      • Two (2) years data analytics experience.


      • One (1) years experience developing and delivering presentations to management.


      • One (1) years experience deliverying training programs.


      • One (1) years medical center operations project management experience.


      • One (1) years experience working for a Program Management Office (PMO).


      • One (1) years inter-regional project management experience.


      • One (1) years experience managing vendor contracts and relationships.


      • One (1) years experience developing and validating business cases, including identifying value of investment projects.


      • One (1) years experience working with project management software.


      • One (1) years experience working with collaboration software (e.g., Sharepoint, MS Teams, etc.).


      • Two (2) years experience working with database software (e.g., Access).


      • Two (2) years experience working with data analysis software (e.g., Minitab, QI Macros, Tableau, etc.).


      • Masters degree from an accredited college or university.


      • Project Management Professional (PMP) or equivalent project/program management certification.


      • Completion of a project management educational training or certification program.


      • Lean/Six Sigma certification.


      • Other performance improvement certification (e.g., TQM, BPM, etc.).


        COMPANY: KAISER
        TITLE: Project Manager III - Professional Development and Education Patient Care Services
        LOCATION: Pasadena, California
        REQNUMBER: 1163403
        External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Keywords: Kaiser Permanente, Pasadena , Project Manager III - Professional Development and Education Patient Care Services, Executive , Pasadena, California

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