Director of Admissions
Company: FULLER THEOLOGICAL
Location: Pasadena
Posted on: May 28, 2023
Job Description:
Director of Admissions
Department: Office of Admissions
Hours: 40 per week
FT/PT/Temp: Full-time
Status: Exempt, permanent
Work mode: Hybrid
Location: Pasadena, CA
Brief Description
The Director of Admissions is responsible for leading Fuller's
Office of Admissions in the areas of strategic planning, team and
individual goal-setting, and prospective-student oriented
recruitment strategies, all while demonstrating an overall
commitment to service and excellence that supports and advances
Fuller's enrollment and missional goals. This position will apply
management expertise and values-based admissions techniques in a
way that supports new student enrollment growth in academic
programs offered by Fuller's School of Mission and Theology and
Fuller's School of Psychology & Marriage and Family Therapy. The
Director is responsible for maintaining and enhancing admissions
policies, processes, and practices while placing an emphasis on
servicing the prospective student. The Director provides
leadership, coaching, and mentorship to the Admissions Counselors
who are responsible to attract, recruit, and enroll students from
across the United States and around the world who are interested in
graduate-level certificate, masters, and doctoral degrees offered
by Fuller in English, Spanish, and Korean languages.
Primary Responsibilities
- Prepare plans and implement strategies that ensure Fuller
delivers on annual and quarterly new student enrollment growth
goals.
- Manage, motivate, and coach Admissions Counselors to achieve
individual and department goals that advance Fuller's mission and
enrollment targets for Fuller's Pasadena campus, Fuller's Phoenix
campus, Fuller's Houston campus, and Fuller's online/global
campus.
- Meet with admissions counselors regularly to review goals,
projects, and counseling strategies including Fuller's values-based
counseling techniques and tools for persuasive conversations that
leverage financial aid packages and awards to recruit new
students.
- Review market research, proposed changes to Fuller's academic
programs, scholarship eligibility opportunities, and shifts in the
broader graduate education landscape in various geographies across
the U.S. and around the world to ensure Admissions Counselors are
equipped with tools, resources, and information to reach their
individual new student enrollment goals.
- Prepare a comprehensive recruitment program that services
prospective students from inquiry through matriculation with an
emphasis on increasing the conversion rate of inquiries to enrolled
students.
- Actively recruit and enroll new graduate students to specific
graduate programs; meet with prospective students in admissions
appointments, if needed.
- Guide admissions committee discussion around each application
under review; offer available options for handling postponements,
denials, and acceptances; serve as a liaison between committees and
the dean when the committee needs higher-level guidance;
communicate and enforce institutional and accreditation
policies.
- Partner with the Director of Student Experience and the Welcome
Center to ensure Student experience Coordinators implement
telemarketing programs, conduct campus tours, and respond to
prospective student inquiries related to academic programs,
financial aid, and other topics in a way that is efficient,
accurate, hospitable, and compliant.
- In partnership with Enrollment Systems and Processing and
Enrollment Communications, assess Admissions Counselor workflows,
communication tools, and information systems, and develop a long
term plan for continuous improvements in counselor processes and
supporting technology that supports Admissions Counselor
productivity and student recruitment functions.
- In collaboration with the Director of Student Financial
Services, set a compelling financial aid strategy for new students
that aligns with recruitment goals, and equip Admissions Counselors
with tools and resources necessary to serve prospective students
with baseline knowledge about institutional scholarships.
- Collaborate and coordinate with Enrollment Data Science to
ensure quality and integrity of data, processes, and reports for
the Office of Admissions.
- Prepare reports on Admissions trends for Fuller's Board of
Trustees meetings, as requested.
- Develop collaborative working relationships across the seminary
that contributes to an integrated student recruitment approach,
including coordination with deans, program chairs, faculty, Student
Financial Services, Office of Finance and Accounting, Information
Technology Services, International Services Office, and Housing and
Residential Community, and Enrollment Systems and Processing to
ensure systems and processes are responsive to prospective students
and applicants interested in Fuller's academic programs.
- As a member of the Global Recruitment, Admissions, Marketing,
and Retention (GRAMAR) Leadership Team, serve as a campus leader
and strategist to advance GRAMAR's shared vision to deliver the
highest level of service and create the strongest sense of
belonging for every student and learner who joins Fuller's rigorous
and formative learning community.
- Other duties as assigned.
Minimum Requirements/Qualifications:
- Master's degree required, preferably in a theological,
missiological, or psychological area.
- Five years professional experience in higher education
enrollment management, admissions, recruitment, marketing or
related field required.
- Two years of successful management/supervision experience
leading a multicultural team, with strong relational skills and
ability to build relationships, manage teams, and work effectively
with diverse staff.
- Demonstrated excellence in leading admissions and recruitment
efforts, activities, and messaging that reflect inclusion and
equity in a diverse setting.
- Experience working with prospective and matriculating students,
marketing, data analysis, financial aid, academic policy, report
writing, web applications, CRM or database management system, data
input, word processing, and spreadsheets.
- Ability to work effectively with a variety of constituencies
including students, faculty, staff, administrators, alumni,
trustees, government and nonprofit officials, and business leaders
in a manner that positively portrays Fuller and its programs,
personnel, and mission.
- Excellent oral and written communication skills in English;
Spanish or Korean language skills a plus.
- Excellent presentation skills.
- Ability to work independently with a high level of
initiative.
- Strong customer service orientation and understanding of the
needs of graduate students.
- Ability and willingness to travel on an occasional or regular
basis; work nights and weekends as required.
- Must have the ability to handle multiple tasks on a regular
basis.
Additional Remarks:
- This is a hybrid position primarily working out of the
Pasadena, CA campus with some availability to work from home.
- Supervision of Others: Supervises Assistant Director of
Admissions, Admissions Counselors, Admissions Recruiters
- Reports to: Chief of Global Recruitment, Admissions, Marketing,
and Retention
Pay Scale:
- Salary range the Seminary expects to pay: $94,000 - $105,000
annually USD
Fuller Theological Seminary is an Equal Employment
Opportunity/Affirmative Action employer. To the extent required by
law, all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability, or protected Veteran status. As a religious
institution, Fuller Theological Seminary is permitted and reserves
the right to prefer employees or prospective employees for certain
positions on the basis of religion. All positions must agree to
Fuller's Community Standards for conduct, and certain positions
must fully accept Fuller's Statement of Faith. Women and minorities
strongly encouraged to apply.
Keywords: FULLER THEOLOGICAL, Pasadena , Director of Admissions, Executive , Pasadena, California
Didn't find what you're looking for? Search again!
Loading more jobs...