Customer Operations Manager
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Customer Operations Manager to join
their Revenue Operations team.
Key Responsibilities
Maintain and optimize Account Management/Customer Success workflows
and reporting
Build dashboards and reports for customer journey stages and
revenue insights
Collaborate cross-functionally to enhance customer lifecycle
management and operational processes
Required Qualifications
4+ years in Revenue, Customer Success, or Account Management
Operations within a B2B SaaS environment
Experience with financial modeling, forecasting, and strategic
planning
Proficiency in Excel and BI tools (e.g., Looker, Tableau)
Strong command of CRM systems and customer data accuracy
standards
Experience improving lifecycle processes and quote-to-cash
workflows
Keywords: VirtualVocations, Pasadena , Customer Operations Manager, Executive , Vista, California
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