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VP of Operations

Company: Security / Investigative Services, Pasadena, CA
Location: Pasadena
Posted on: June 11, 2018

Job Description:

The Vice President of Operations will be responsible for directing and managing the overall operational, administrative, and financial performance of multiple security contracts in California. This position will report directly to the Chief Operating Officer.

Responsibilities : • Directing and managing the overall operational, administrative, and financial performance of multiple security contracts. • Managing productivity and performance SLAs, KPIs, and dashboard reports • Ensure metrics are captured and reported to senior management • Analyze business processes, identify opportunities, and drive projects to further improve department processes and performance, with a specific focus on quality, staffing efficiency, responsiveness, cost containment, and standardization of work • Ensure the highest standards of conduct, appearance, performance, training, and customer service are being met at all times as well as enhancing customer communications and relationships. This position will report directly to the Chief Operating Officer. Applicants must meet the following minimum qualifications : • Authorized to work in the United States • Eligible to obtain a Security Clearance • Bachelor’s degree in Business, Finance, or a related field. Master’s degree or MBA a definite plus • Possess an extensive understanding of operations security and business unit financial performance analysis • Have strong organizational, interpersonal, leadership, and written and verbal communication skills necessary to effectively communicate and coordinate with all stakeholders: Client representatives, Inter Con employees, staff members, senior and executive management, and law enforcement officers. • Possess computer skills sufficient to independently develop reports, standard operating procedures, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. – MS Word, Excel, Access, SharePoint, Vision) • Possess writing skills sufficient to independently draft reports, standard operating procedures, assessments, or other documents consistent with physical security operations. • Knowledgeable of security practices, to include concepts associated with layered security principles, access control, visitor control, and the use of security systems and CCTV systems supporting these practices. • Have the ability to multi-task and work effectively under the pressure of multiple deadlines • Minimum of ten (10) years of law enforcement, military, or Senior Operations experience in a management capacity or fifteen (15) years of experience in organizational management. Preferred Candidates will possess the following experience : • P&L reviews and Profit Center analysis. • Identification of financial status of projects by comparing and analyzing actual results with plans and forecasts. • Monitoring financial variances; identifying trends; and implementing actions to improve performance.

Keywords: Security / Investigative Services, Pasadena, CA, Pasadena, VP of Operations, Executive, Pasadena, California

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