PasadenaCARecruiter Since 2001
the smart solution for Pasadena jobs

Director,Group Operations

Company: DaVita Medical Group
Location: Pasadena
Posted on: August 15, 2019

Job Description:


The Director, Group Operations is accountable for overseeing the management of multiple health centers (Sites) in a designated community (Pod). Responsibilities include:

* Strategic, financial and operations management;
* Strategic growth and patient retention;
* Patient care coordination, patient satisfaction and clinical outcomes;
* Teammate management; and
* Risk management, audit and compliance

Full accountability for non-clinician teammates within assigned Pod, including but not limited to hiring, mentoring, professional development, annual review, compensation adjustment, corrective actions and termination. Responsible for planning, coordinating, directing and monitoring all operational and financial aspects of the Pod in conjunction with Pod Physician Lead and other clinician or non-clinician teammates. Provide effective leadership to managers, supervisors and teammates in overseeing the delivery of quality, cost-effective patient care.


* Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners' (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
* Develops, implements, monitors and ensures adherence to policies and procedures for HCP and its Group Model sites and pod based/regionally based programs
* Implements and manages budgets for all accountable departments, functions and sites within the pod. Researches and monitors budget variations
* Develops and executes market growth strategies for accountable sites within the pod
* Assists the Senior Director, Group Operations in the development, coordination and implementation of the regional budget, business plans and operational activities including clinician/ops review to drive clinical and financial performance
* Leads special projects and initiatives specific to the Community or across Communities
* Works closely with the Regional Accountable Team (RAT) to monitor and report metrics such as resource utilization, patient satisfaction, HCC, PFP and STAR and enacts plans to improve efficiencies and reduce expenses
* Works closely with the RAT to improve regional provider happiness, productivity and performance
* Implements plans to continually improve services provided by accountable departments and functions
* Evaluates opportunities, makes recommendations and handles expansion projects within the pod and in surrounding communities
* Provides input and feedback to the RAT as it relates to initiatives and programs that promote excellence in the Group operational services and implements those that are approved
* Directs and coordinates community group operations activities within the pod
* Handles meaningful hospital partnerships (including conducting JOCs) and maintains/grows specialist networks
* Works closely with central departments to ensure that issues impacting the region that involve central departments are resolved effectively and timely
* Sees opportunities for improvement within the Group Model Sites and brings forward proposals to the RAT incorporating solutions
* Collaborates with the physician leadership of the Group Model to garner support for operational initiatives and obtains feedback on what initiatives will be most successful and works closely to implement and monitor programs
* Runs direct reports to ensure that they are meeting performance expectations; mentor, coach and counsel as necessary
* Provides mentorship in professional development activities and goals
* Assists, facilitates and leads committees, teams and projects at the direction of the Senior Director, Group Operations
* Works to promote partnership, teamwork, implementation of standard methodologies across all communities within the region
* Collaborates with colleagues in other regions to improve performance and coordinates activities to ensure goals of HCP are met
* Develops, implements and measures adherence to policies and procedures
* Uses, protects, and discloses HCP patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
* Performs additional duties as assigned


* Bachelor's degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college
* Master's degree in Health Care Administration, Business Administration or Nursing preferred



* Over 5 years and up to and including 10 years of relevant work experience preferably in healthcare
* Medical group or IPA operations management experience preferred
* Experience in managed care organizations preferred


* Computer-literate
* Proficient in Microsoft Office applications
* Shown leadership abilities
* Excellent verbal and written communication skills
* Ability to work cooperatively with peers and subordinates
* Ability to act expertly under pressure
* Results-oriented


* Carrying/Lifting: Occasional / 0-10 lbs
* Standing: Occasional / Up to 3 hours per day
* Sitting: Constant / Up to 8 hours per day
* Walking: Occasional / Up to 3 hours per day
* Repetitive Motion: Keyboard activity, telephone use, 10-key punch, writing
* Visual Acuity: Ability to view computer monitor and read newsprint with or without corrective lenses
* Environmental Exposure: None

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: DaVita Medical Group, Pasadena , Director,Group Operations, Executive , Pasadena, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Product Director (Mortgage LOS)
Description: We are looking for a talented Product Director Mortgage who is responsible for creating the strategic vison and plan for the execution of the organizations evolving mortgage products.Research StrategyWhat (more...)
Company: CU Direct
Location: Irvine
Posted on: 08/22/2019

Sr. Manager, Government Property
Description: br br Sr. Manager, Government Property br br br br Location br br br br Simi Valley, CA br br br br Employment type br br br br Regular - Full Time br br br (more...)
Company: AeroVironment
Location: Simi Valley
Posted on: 08/22/2019

Senior Program Manager
Description: Job Title: Sr. Program Manager br Location: San Diego, CA br Contract: 6 months br br This role will be responsible for driving projects from inception through deployment over a worldwide scale. (more...)
Company: Xoriant
Location: San Diego
Posted on: 08/22/2019

Manager Business Applications Architecture
Description: Responsible for the architectural design, development, and deployment of Salesforce, Oracle Netsuite and other cost effective and sustainable technical and enterprise application solutions to meet business (more...)
Company: Kofax
Location: Irvine
Posted on: 08/22/2019

Commercial Account Manager
Description: Commercial Accounts Manager Your primary role is to make sure our commercial clients' property casualty insurance policies renew.What this process looks like on a daily basis is getting updated information (more...)
Company: Gillespie Insurance Services
Location: Redlands
Posted on: 08/22/2019

Sr Manager Quality Control
Description: At Pacira Pharmaceuticals, controlling postsurgical pain is the key to improving patient outcomes. Our in-depth knowledge of the needs of the postsurgical pain market, coupled with our passion for delivering (more...)
Company: Pacira Pharmaceuticals Inc
Location: San Diego
Posted on: 08/22/2019

Manager, Manufacturing Process Science- Downstream
Description: OverviewReady to join a team committed to moving gene therapies into the clinical and commercial settings for patients and families devastated by rare neurological genetic diseases AveXis is advancing (more...)
Company: AveXis Inc.
Location: San Diego
Posted on: 08/22/2019

Automotive Tool Sales/Route Manager - Full Training
Description: Build a Great Career and a Great Life.Feel the freedom independence of managing your own protected route selling our National brands. Join our team today as an Automotive Tool Sales / Route Manager (more...)
Company: Mac Tools
Location: Oxnard
Posted on: 08/22/2019

Case Manager RN
Description: At National Staffing Solutions, we have the privilege and honor of working with dedicated healthcare professionals that make a positive impact in aiding those needing healthcare services across the U.S. (more...)
Company: National Staffing Solutions
Location: San Diego
Posted on: 08/22/2019

Manager - Orthopedics
Description: DESCRIPTION SHIFT: No Weekends br br SCHEDULE: Full-time br br ABOUT HCA br br HCA is the nation's leading provider of healthcare services, a company comprised of locally managed facilities (more...)
Company: Riverside Community Hospital
Location: Riverside
Posted on: 08/22/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pasadena RSS job feeds