Company: Oak Street Health
Posted on: April 1, 2021
Oak Street Health is a rapidly growing, innovative company of
community-based healthcare centers delivering higher quality health
and wellness care that improves outcomes, manages medical costs and
provides an unmatched experience for adults on Medicare in
medically underserved communities. By providing holistic,
comprehensive and integrated care right in our patients'
communities, we can help keep them healthy and reinvest cost
savings in further care for those same communities and others.
Since 2013, Oak Street Health has brought its singular approach to
tens of thousands of people across the nation. With an ambitious
growth trajectory, Oak Street Health is attracting and cultivating
team members who embody Oak Street values and are passionate about
our mission to rebuild healthcare as it should be. For more
information, visit www.oakstreethealth.com. Position
The Medical Director will join Oak Street Health at a critical time
in the history of our company and of primary care. The opportunity
for impact is large and growing, and Oak Street is leading the
transition from fee-for-service to value-based care. The Medical
Director will be responsible for leading our clinicians in his/her
neighborhood of clinics. The Medical Director will practice primary
care in our clinics alongside their physician colleagues on a
part-time basis to enable context for the practice and to remain
close to our patients. On top of that limited clinical role they
will have mission-critical leadership responsibilities, which
include setting an example for how thoughtful primary care is
practiced, serving as a formal mentor, coach, and advisor to
providers in Oak Street clinics, and participating in critical
organizational-wide strategic initiatives. Candidate
In addition to part-time clinical duties, a Medical Director has
substantial administrative time for the following leadership and
- Provider Management: We want provider leadership as close to
the bedside as possible. This means our medical directors are in
clinics to provide management support and structure to our
physicians and teams. This includes ensuring clinic and on-call
schedules are adequately staffed, coaching/interviewing/promoting
Medical Director candidates to take local leadership roles, owning
performance reviews for Medical Directors, and supporting new
physician orientations among a multitude of other functions.
Medical Directors also serve as the local medical director in their
- Leadership & Coaching: At Oak Street success isn't completing
the visit or hitting an R.V.U. target. Success is high quality
care: (1) minimal hospital admissions, (2) excellent
preventive/chronic disease quality metrics, and (3) a great patient
experience. In other words: help our patients be happy, healthy,
and out of the hospital. Our Medical Directors understand these
ends and the means to achieve them, and they recognize these skills
don't come naturally to many clinicians; our Medical Director share
their wisdom with others and help other clinicians understand the
value in value-based care. They help physicians master the
data-driven tools and practices required to keep patients well and
out of the hospital. They engage all level of providers to the
benefit of our teams and our patients. Tactically this includes
delivering monthly quality dashboards to teams, coaching on tools
to improve quality outcomes, and ensuring physicians are engaged
and responsible for the quality of care they deliver.
- Support Organizational Strategy: We expect our Medical
Directors to support our goal of continuous improvement. This is
leadership close to the bedside, and it gives our medical directors
a chance to be ears-on-the-ground as well as eyes-in-the-sky,
sharing best practices and improvement opportunities with others on
the Oak Street team. The Medical Director's duties are primarily
focused on the smart management of his/her regional neighborhood,
but they will have strategic input into a variety of
organizational-wide projects and other initiatives which will fall
into the following categories:
- Care Management
- Quality Improvement
- Clinical Committee Functions/Leadership
- Network Management
- Clinical Compliance & Policy Development Candidates with
specific experience and expertise in these fields will have greater
input into those initiatives and can expect growing roles in these
domains as we grow.
- Drive Culture: At Oak Street, we believe in a work hard-play
hard work environment, and our Medical Directors are expected to
set that example. We balance the sacred nature of the duty to our
patients with the simple-yet-novel idea that practicing medicine
should be fun. Candidate Qualifications
Ideal candidates will be:
- Passionate about their work, eager to have fun with our team,
motivated to be a part of a fast growing organization.
- Aware of their leadership skills and potential for impact and
eager to share those with a fast growing, energetic team on the
leading edge of healthcare innovation.
- M.D. or D.O. graduates.
- Board certification in Internal Medicine or Family Medicine
- Fellowship training in Geriatrics, other professional degrees
(e.g., M.B.A., J.D., M.P.H.), and prior executive roles welcome but
certainly not required.
- 5-15 years of experience in outpatient practice.
- Extensive experience in clinical leadership roles, leading and
coaching physicians to be the best they can be for their patients
and their colleagues.
- Experience using a metrics-driven approach to analyze cost,
quality, and satisfaction data to drive clinical strategy and
- Excited by process of developing and implementing new
processes. Must be willing to "get hands dirty" in executing upon
the Oak Street vision.
- Belief that population health and a focus on smart allocation
of scarce resources can lead to high value care (better care, lower
cost), both in terms of quality and safety.
- Ability to remain calm in the midst of the storm, guiding
others to smart, effective solutions.
- Commitment to older adults and to low-income patients.
- Comfort with ambiguity and a love for problem solving.
- Have a work hard/play hard mentality. Oak Street Health
embraces diversity and includes all interested readers to
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Keywords: Oak Street Health, Pasadena , Medical Director, Healthcare , Pasadena, California
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