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Clinic Supervisor RN

Company: WelBeHealth
Location: Pasadena
Posted on: May 14, 2022

Job Description:

At WelbeHealth, we make the impossible, possible for underserved seniors. We do this through utilizing and developing cutting-edge healthcare and well-being service products especially for seniors and their families. Now is your chance to join our talented team that delivers unparalleled creative healthcare, insurance, social support and more to seniors. We create senior well-being through our courage to love, pioneering spirit and shared intention. These values permeate everything we do. At WelbeHealth, you'll help inspire that magic by enabling our teams to push the limits of healthcare and well-being experiences and create the never-before-seen!Under the direction of the Clinical Services Director, the WelbeHealth Clinic Supervisor RN is responsible for organizing and directing the---day-to-day---work---at the clinic, supervising the clinic staff, and coordinating---clinic flow---to---ensure effective---WelbeHealth---clinical---services are provided, and quality of---care---standards are met. The Clinic Supervisor is the dedicated RN in the clinic and is adept at---both people management and RN level nursing care. The Clinic Supervisor is a member of the WelbeHealth leadership team and facilitates collaborative
relationships across WelbeHealth and with external stakeholders to promote the WelbeHealth values, team culture and mission.

Duties and Responsibilities:


  • Provide leadership, oversight, support, guidance, and performance management to all
    Center and Clinic LVNs and MA roles, ensuring all nurses and clinic staff have role
    clarity and the required training to perform their functions at the top of their license.
  • Oversee the overall functioning of the Clinic and clinical needs in the center, to
    also include collaborating with RN Case Management function to ensure chronic and
    acute needs of participants are addressed properly and liaising with Complex Care
    Team on---smooth transitions of care to meet post-discharge needs.---
  • Develop staffing plan and ensure appropriate staffing, while recognizing the diverse skill
    levels of individual staff members and the unique needs of the participant population.
  • Effectively intercede with participants and their families and---resolve---concerns related to
    the delivery of health care services.---
  • Ensure assigned staff adhere to clinic policies, protocols and procedures.

    Clinical

    • Develop, maintain, and evaluate participant and staff data collection systems and
      processes to support---WelbeHealth's---clinic and the delivery of participant care.------
    • Run PM Huddle and participate in standing Clinic meetings, as assigned.---
    • Ensure delivery of---after-hours handoffs to/from---Nightly Navigators.---
    • Triage walk-ins directed to Clinic by Center Nurse.---
    • Anticipate and support---smooth participant---enrollments---into the program.------
    • Participate in end-of-life care coordination and support---with PCP.
    • Manage onsite medication inventory.------
    • Act as clinic point of contact for questions on clinic activity from the Day Center team.---
    • Ensure PCP support roles are staffed---and communicated appropriately to team
      members and providers and ensure rooms are assigned for all planned visits.---
    • As needed, perform direct participant care, operate equipment safely and correctly, and
      carry out medical treatments and special procedures---within scope of---practice.---
    • Instruct the participant, family and caregivers regarding the disease process, self-care
      techniques, and prevention strategies, as needed.---
    • Perform and document ordered procedures and care, in accordance with scope of
      practice, as directed by PCP.---
    • Support Clinic and Center nurses in destruction and documentation of expired
      medications when indicated by policy.

    • Develop, maintain, and evaluate participant and staff data collection systems and
      processes to support---WelbeHealth's---clinic and the delivery of participant care.------
    • Run PM Huddle and participate in standing Clinic meetings, as assigned.---
    • Ensure delivery of---after-hours handoffs to/from---Nightly Navigators.---
    • Triage walk-ins directed to Clinic by Center Nurse.---
    • Anticipate and support---smooth participant---enrollments---into the program.------
    • Participate in end-of-life care coordination and support---with PCP.
    • Manage onsite medication inventory.------
    • Act as clinic point of contact for questions on clinic activity from the Day Center team.---
    • Ensure PCP support roles are staffed---and communicated appropriately to team
      members and providers and ensure rooms are assigned for all planned visits.---
    • As needed, perform direct participant care, operate equipment safely and correctly, and
      carry out medical treatments and special procedures---within scope of---practice.---
    • Instruct the participant, family and caregivers regarding the disease process, self-care
      techniques, and prevention strategies, as needed.---
    • Perform and document ordered procedures and care, in accordance with scope of
      practice, as directed by PCP.---
    • Support Clinic and Center nurses in destruction and documentation of expired
      medications when indicated by policy.

      Administrative

      • Monitor all---staff---clinical inboxes and address any backlogs---or need for additional training.
      • Evaluate staff competencies by direct observation, peer overview, orientation and
        employee input, documenting this in the appropriate system.---
      • Review and sign off on assigned staff competency attestations.---
      • Assist clinic team with Athena questions as Athena Super User.---
      • Ensure assigned staff deliver and document interventions and care in Athena.---
      • Remain alert and update the supervisor or any member of the IDT promptly of any
        changes in participants' condition.---

        Quality/Compliance/Audit related

        • Ensure the---clinic---complies with---WelbeHealth---requirements and Federal and State
          regulatory standards.---
        • Monitor clinic operations daily to ensure infection control processes and protocols are
          followed.---
        • Work with Clinic team---and quality---to implement and evaluate clinical outcome
          improvement plans.
        • Conduct regular audit readiness clinic walk-throughs.---

          IDT/Care Planning

          • Participate in standing Clinic meetings such as Morning---Briefing/Huddle/IDT/Ad Hoc or
            other attended meetings and complete action items---as assigned.---

            General

            • Maintain assigned clinical inboxes and manage and respond to Teams communications
              and requests.
            • Manage direct reports including hiring, training, supervising, and mentoring.
            • Be legally authorized to practice in position location, required.
            • Only act within the scope of his or her authority to practice.
            • Complete all required documentation in a timely and accurate manner.
            • Protect privacy and maintain confidentiality of all company procedures and information
              about team members, participants, and families.
            • Follow WelbeHealth policies and procedures and participate in any required Quality
              Improvement activities, staff training and meetings.
            • Communicate regularly with Supervisor and team regarding workload and priorities.

              Qualifications and Requirements:

              • Graduate of an Accredited School of Nursing:
              • Unencumbered Registered Nurse (RN) License with which you practice required.
              • (BSN) preferred.
              • Valid State Driver's License with a clean DMV record.
              • Copy of recent Vehicle Insurance required.
              • Minimum of five years' nursing experience in a clinical setting with a frail or elderly
                population.
              • Nursing knowledge and skills necessary to treat frail, elderly participants and manage
                complex clinical situations.
              • Highly motivated, self-directed, able to execute tasks in a quickly changing environment
                and make sound decisions in emergency situations.
              • Excellent clinical, organizational and communication skills in settings with seniors,
                their families and interdisciplinary team members.
              • (2 ) years' supervisory experience with demonstrated ability to mentor and develop
                team members.
              • Ability to process accurate information in a timely manner.
              • Excellent leadership, organizational and communication skills in settings with seniors,
                their families and interdisciplinary team members.
              • Experience leading in a data-driven organization, leveraging reports and data to
                prioritize and manage people and projects.
              • Highly motivated, inspirational leader who is able to innovatively engage, support and
                remove barriers for the team to ensure the team consistently meet established goals.
              • Ability to work independently with minimal supervision.
              • Demonstrated ability to prioritize in a fast-paced environment.
              • Experience and competency working with people from diverse backgrounds and
                cultures.
              • Commitment to unlocking the full potential of our most vulnerable seniors.
              • Bilingual English/Spanish preferred.

                COVID-19 Vaccination Policy
                At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all of our employees and proof of vaccination prior to employment is required.

                Our Commitment to Diversity, Equity and Inclusion
                At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Keywords: WelBeHealth, Pasadena , Clinic Supervisor RN, Healthcare , Pasadena, California

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