Posted on: June 17, 2022
Come work at a place where innovation and teamwork come together
to support the most exciting missions in the world!Our Mission:The
health and wellness company committed to improving the lives of
pets, pet parents, and Petco partners.
We always put pets first- we rally around the belief that if it's
good for pets, it's good for business.We raise the bar- We catalyze
the entire pet industry by combining passion and expertise,
pioneering and trailblazing new standards in care.We build
communities- We bring together a community of pets and pet parents
to deepen connections and celebrate the love between us.We deliver
360 solutions- We are the constant partner to pet and pet parents,
delivering connected, personalized solutions that are accessible in
one place.We fight for every pet- We strive to make health and
wellness accessible for all pets, no matter their situation.
Position Purpose:The purpose of this Veterinarian Technician
position inherently involves providing excellent veterinary care to
our Vetco Total Care full-service hospital patients and phenomenal
customer care to their owners. The Veterinary Technician represents
the mission and values to all clients and partners. Our Veterinary
Technicians set the tone for the technical and customer support
team in the hospital, and are responsible, like all team members,
for fostering cohesion and motivation within the hospital
All hospital partners are responsible for performing duties in a
way that creates an environment in which:
- The patient's needs always come first.
- Every team member understands that they have the power to do
what it takes to create an exceptional customer and patient
- contentious issues are dealt with and resolved as they occur
when possible, or as soon as is possible.
- exceptional teamwork and commitment to shared goals benefits
the entire organization.
Essential Job Functions:List the essential duties and
responsibilities that are required of this position. This section
includes the primary accountabilities or duties of the job. The
incumbent must be able to perform all the following duties and
responsibilities with or without reasonable accommodation:
- Greet clients and patients arriving for appointments or
walk-ins and escort into an exam room, obtain weight and vital
signs (temperature, pulse, respirations, pain score, body condition
score), record all in the electronic medical record, and begin
documentation of the patient visit in the electronic medical record
by obtaining and recording a thorough patient history.
- Assist veterinarian with appointments (routine and emergency),
surgery, dentistry, and euthanasia's, taking direct supervision
from the veterinarian(s) and the Hospital Office Manager or
Hospital Leader on Duty.
- Perform patient restraint, obtain and process laboratory
samples, handle and dispense medications at the direction of the
veterinarian, and maintain the electronic medical record.
- Schedule appointments, communicate with and educate clients,
relay test results to doctor and clients, maintain and update
inventory as well as client/patient records, and manage accounts
- Prepare patients for surgical and dental procedures, safely
support induction and monitoring of anesthetized patients including
checking and recording vital parameters (under direction of the
veterinarian), monitor patients during recovery, and prepare them
for discharge to owner or transfer to an overnight care facility as
- Provide in-hospital treatments for sick patients including
giving injectable and oral medications as well as intravenous
therapies; keep patients clean, watered, and fed (when indicated
and directed by veterinarian), and safely walk canine patients when
necessary for elimination.
- Participate in the training of new staff members and general
dissemination of knowledge as required.
- Keep hospital environment neat and clean; perform regular
cleaning of environment based on necessity as well as based on a
pre-determined maintenance schedule.
Other Duties and Responsibilities:
- Perform additional duties as assigned.
- Provide backup phone and front desk support as needed.
Nature of Supervision:In all activities related to the care of
patients, the Veterinary Technician will take direct supervision
from the veterinarians as well as the Hospital Office Manager or
Hospital Leader on Duty. For purposes of overall supervision, the
Veterinary Technician takes direction from the Hospital Office
Planning and Problem Solving:Like all team members, the Veterinary
Technician plays a crucial role in ensuring that day-to-day
operation of the hospital is efficient and provides an optimal
experience for our patients and clients.
Impact:This position will impact the organization by contributing
to the growth of a productive practice while focusing on a
high-quality standard of care. From an overall hospital
organizational standpoint, this position in critical to ensuring
that we have a cohesive, well-trained, and motivated technical
team. The desired result is the creation of an optimal environment
that ensures employee retention, patient well-being, and customer
Supervisory Responsibility:This position has no immediate
- College or college-equivalent education (completed) as required
in becoming a Credentialed Veterinary Technician in the state in
which the hospital is located.
- Must have at least 1-year previous experience as a Veterinary
Technician or working in a veterinary practice.
- Must have excellent written and verbal communication
- Must be compassionate and sympathetic and be able to maintain a
professional attitude and demeanor during emotional and stressful
- Must have telephone and computer skills.
- Must be a team player willing to learn new techniques and
treatments, offer creative ideas, and accept change.
Work Environment:The majority of job duties are conducted in the
Vetco Total Care full-service hospital. Position requires bending,
kneeling, lifting (up to 30 pounds, as necessary) and standing for
long periods of time. A large amount of this partner's time will be
spent in direct contact with clients and their pets.
Contacts:This position will regularly communicate with clients,
veterinary specialists, and companies that provide products and/or
services that the practice utilizes.Petco Animal Supplies, Inc. is
an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
Keywords: Petco, Pasadena , Veterinary Technician, Healthcare , Pasadena, California
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