Clinic Supervisor RN
Company: Welbehealth
Location: Pasadena
Posted on: June 22, 2022
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Job Description:
At WelbeHealth, we make the impossible, possible for underserved
seniors. We do this through utilizing and developing cutting-edge
healthcare and well-being service products especially for seniors
and their families. Now is your chance to join our talented team
that delivers unparalleled creative healthcare, insurance, social
support and more to seniors. We create senior well-being through
our courage to love, pioneering spirit and shared intention. These
values permeate everything we do. At WelbeHealth, you ll help
inspire that magic by enabling our teams to push the limits of
healthcare and well-being experiences and create the
never-before-seen!Under the direction of the Clinical Services
Director, the WelbeHealth Clinic Supervisor RN is responsible for
organizing and directing the day-to-day work at the clinic,
supervising the clinic staff, and coordinating clinic flow to
ensure effective WelbeHealth clinical services are provided, and
quality of care standards are met. The Clinic Supervisor is the
dedicated RN in the clinic and is adept at both people management
and RN level nursing care. The Clinic Supervisor is a member of the
WelbeHealth leadership team and facilitates collaborative
relationships across WelbeHealth and with external stakeholders to
promote the WelbeHealth values, team culture and mission. Duties
and Responsibilities: Provide leadership, oversight, support,
guidance, and performance management to all Center and Clinic LVNs
and MA roles, ensuring all nurses and clinic staff have role
clarity and the required training to perform their functions at the
top of their license.Oversee the overall functioning of the Clinic
and clinical needs in the center, to also include collaborating
with RN Case Management function to ensure chronic and acute needs
of participants are addressed properly and liaising with Complex
Care Team on smooth transitions of care to meet post-discharge
needs. Develop staffing plan and ensure appropriate staffing, while
recognizing the diverse skill levels of individual staff members
and the unique needs of the participant population.Effectively
intercede with participants and their families and resolve concerns
related to the delivery of health care services. Ensure assigned
staff adhere to clinic policies, protocols and
procedures.ClinicalDevelop, maintain, and evaluate participant and
staff data collection systems and processes to support WelbeHealth
s clinic and the delivery of participant care. Run PM Huddle and
participate in standing Clinic meetings, as assigned. Ensure
delivery of after-hours handoffs to/from Nightly Navigators. Triage
walk-ins directed to Clinic by Center Nurse. Anticipate and support
smooth participant enrollments into the program. Participate in
end-of-life care coordination and support with PCP.Manage onsite
medication inventory. Act as clinic point of contact for questions
on clinic activity from the Day Center team. Ensure PCP support
roles are staffed and communicated appropriately to team members
and providers and ensure rooms are assigned for all planned visits.
As needed, perform direct participant care, operate equipment
safely and correctly, and carry out medical treatments and special
procedures within scope of practice. Instruct the participant,
family and caregivers regarding the disease process, self-care
techniques, and prevention strategies, as needed. Perform and
document ordered procedures and care, in accordance with scope of
practice, as directed by PCP. Support Clinic and Center nurses in
destruction and documentation of expired medications when indicated
by policy.Develop, maintain, and evaluate participant and staff
data collection systems and processes to support WelbeHealth s
clinic and the delivery of participant care. Run PM Huddle and
participate in standing Clinic meetings, as assigned. Ensure
delivery of after-hours handoffs to/from Nightly Navigators. Triage
walk-ins directed to Clinic by Center Nurse. Anticipate and support
smooth participant enrollments into the program. Participate in
end-of-life care coordination and support with PCP.Manage onsite
medication inventory. Act as clinic point of contact for questions
on clinic activity from the Day Center team. Ensure PCP support
roles are staffed and communicated appropriately to team members
and providers and ensure rooms are assigned for all planned visits.
As needed, perform direct participant care, operate equipment
safely and correctly, and carry out medical treatments and special
procedures within scope of practice. Instruct the participant,
family and caregivers regarding the disease process, self-care
techniques, and prevention strategies, as needed. Perform and
document ordered procedures and care, in accordance with scope of
practice, as directed by PCP. Support Clinic and Center nurses in
destruction and documentation of expired medications when indicated
by policy.AdministrativeMonitor all staff clinical inboxes and
address any backlogs or need for additional training.Evaluate staff
competencies by direct observation, peer overview, orientation and
employee input, documenting this in the appropriate system. Review
and sign off on assigned staff competency attestations. Assist
clinic team with Athena questions as Athena Super User. Ensure
assigned staff deliver and document interventions and care in
Athena. Remain alert and update the supervisor or any member of the
IDT promptly of any changes in participants condition.
Quality/Compliance/Audit relatedEnsure the clinic complies with
WelbeHealth requirements and Federal and State regulatory
standards. Monitor clinic operations daily to ensure infection
control processes and protocols are followed. Work with Clinic team
and quality to implement and evaluate clinical outcome improvement
plans.Conduct regular audit readiness clinic walk-throughs.
IDT/Care Planning Participate in standing Clinic meetings such as
Morning Briefing/Huddle/IDT/Ad Hoc or other attended meetings and
complete action items as assigned. GeneralMaintain assigned
clinical inboxes and manage and respond to Teams communications and
requests.Manage direct reports including hiring, training,
supervising, and mentoring.Be legally authorized to practice in
position location, required.Only act within the scope of his or her
authority to practice.Complete all required documentation in a
timely and accurate manner.Protect privacy and maintain
confidentiality of all company procedures and information about
team members, participants, and families.Follow WelbeHealth
policies and procedures and participate in any required Quality
Improvement activities, staff training and meetings.Communicate
regularly with Supervisor and team regarding workload and
priorities.Qualifications and Requirements: Graduate of an
Accredited School of Nursing:Unencumbered Registered Nurse (RN)
License with which you practice required.(BSN) preferred.Valid
State Driver s License with a clean DMV record.Copy of recent
Vehicle Insurance required.Minimum of five years nursing experience
in a clinical setting with a frail or elderly population.Nursing
knowledge and skills necessary to treat frail, elderly participants
and manage complex clinical situations.Highly motivated,
self-directed, able to execute tasks in a quickly changing
environment and make sound decisions in emergency
situations.Excellent clinical, organizational and communication
skills in settings with seniors, their families and
interdisciplinary team members.(2 ) years supervisory experience
with demonstrated ability to mentor and develop team
members.Ability to process accurate information in a timely
manner.Excellent leadership, organizational and communication
skills in settings with seniors, their families and
interdisciplinary team members.Experience leading in a data-driven
organization, leveraging reports and data to prioritize and manage
people and projects.Highly motivated, inspirational leader who is
able to innovatively engage, support and remove barriers for the
team to ensure the team consistently meet established goals.Ability
to work independently with minimal supervision.Demonstrated ability
to prioritize in a fast-paced environment.Experience and competency
working with people from diverse backgrounds and
cultures.Commitment to unlocking the full potential of our most
vulnerable seniors.Bilingual English/Spanish preferred. COVID-19
Vaccination PolicyAt WelbeHealth, our mission is to unlock the full
potential of our vulnerable seniors. In this spirit, please note
that we have a vaccination policy for all of our employees and
proof of vaccination prior to employment is required. Our
Commitment to Diversity, Equity and InclusionAt WelbeHealth, we
embrace and cherish the diversity of our team members, and we're
committed to building a culture of inclusion and belonging. We're
proud to be an equal opportunity employer. People seeking
employment at WelbeHealth are considered without regard to race,
color, religion, sex, gender, gender identity, gender expression,
sexual orientation, marital or veteran status, age, national
origin, ancestry, citizenship, physical or mental disability,
medical condition, genetic information or characteristics (or those
of a family member), pregnancy or other status protected by
applicable law.
Keywords: Welbehealth, Pasadena , Clinic Supervisor RN, Healthcare , Pasadena, California
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