Medical Receptionist
Company: UnitedHealth Group
Location: Pasadena
Posted on: March 17, 2023
Job Description:
For those who want to invent the future of health care, here's
your opportunity. We're going beyond basic care to health programs
integrated across the entire continuum of care. Join us and help
people live healthier lives while doing your life's best work.(sm)
Optum's Pacific West region is redefining health care with a focus
on health equity, affordability, quality, and convenience. From
California to Oregon and Washington, we are focused on helping more
than 2.5 million patients live healthier lives and helping the
health system work better for everyone. At Optum Pacific West, we
care. We care for our team members, our patients, and our
communities. Join our culture of caring and make a positive and
lasting impact on health care for millions.Position in this
function is responsible for providing patient-oriented service in a
clinical or front office setting; performs a variety of clerical
and administrative duties related to the delivery of patient care,
including greeting and checking in patients, answering phones,
collecting patient co-pays and insurance payments, processing
paperwork, and performing other front office duties as required in
a fast-paced, customer-oriented clinical environment.Primary
Responsibilities:
- Greets patients and directs them to appropriate
departments.
- Answers multiple phone lines; directs calls and takes messages
as needed
- Verifies patient information and insurance eligibility;
collects payments
- Directs patients to complete forms and processes
patient-related paperwork
- Informs provider's assistant of no shows and cancellations
- Makes follow-up appointments for patients and calls patients to
confirm appointments
- Contacts "bumped" patients and reschedules appointments as
appropriate
- Performs various front-office duties in a fast-paced,
customer-oriented clinical environment, as assignedYou'll be
rewarded and recognized for your performance in an environment that
will challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High school diploma, GED or equivalent experience
- 6+ months working in a customer service-based role
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodationPreferred
Qualifications:
- 1+ years of experience working in a customer service role
- 1+ years working in a healthcare office settingTo protect the
health and safety of our workforce, patients and communities we
serve, UnitedHealth Group and its affiliate companies require all
employees to disclose COVID-19 vaccination status prior to
beginning employment. In addition, some roles and locations require
full COVID-19 vaccination, including boosters, as an essential job
function. UnitedHealth Group adheres to all federal, state and
local COVID-19 vaccination regulations as well as all client
COVID-19 vaccination requirements and will obtain the necessary
information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employmentCareers at OptumCare.
We're on a mission to change the face of health care. As the
largest health and wellness business in the US, we help 58 million
people navigate the health care system, finance their health care
needs and achieve their health and well-being goals. Fortunately,
we have a team of the best and brightest minds on the planet to
make it happen. Together we're creating the most innovative ideas
and comprehensive strategies to help heal the health care system
and create a brighter future for us all. Join us and learn why
there is no better place to do your life's best work.(sm) OptumCare
is committed to creating an environment where physicians focus on
what they do best: care for their patients. To do so, OptumCare
provides administrative and business support services to both owned
and affiliated medical practices which are part of OptumCare. Each
medical practice part and their physician employees have complete
authority with regards to all medical decision-making and patient
care. OptumCare's support services do not interfere with or control
the practice of medicine by the medical practices or any of their
physicians. California Residents Only: The hourly range for
California residents is $16.00 to $27.31. Pay is based on several
factors including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. At UnitedHealth Group, our mission is to help
people live healthier lives and make the health system work better
for everyone. We believe everyone-of every race, gender, sexuality,
age, location and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission. Diversity creates a
healthier atmosphere: OptumCare is an Equal Employment
Opportunity/Affirmative Action employers and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law. OptumCare is a drug-free
workplace. Candidates are required to pass a drug test before
beginning employment.
Keywords: UnitedHealth Group, Pasadena , Medical Receptionist, Healthcare , Pasadena, California
Didn't find what you're looking for? Search again!
Loading more jobs...