Supervisor, Nursing - LVN
Company: UnitedHealth Group
Location: Pasadena
Posted on: May 28, 2023
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Job Description:
For those who want to invent the future of health care, here's
your opportunity. We're going beyond basic care to health programs
integrated across the entire continuum of care. Join us and help
people live healthier lives while doing your life's best
work.(sm)
Optum's Pacific West region is redefining health care with a focus
on health equity, affordability, quality, and convenience. From
California to Oregon and Washington, we are focused on helping more
than 2.5 million patients live healthier lives and helping the
health system work better for everyone. At Optum Pacific West, we
care. We care for our team members, our patients, and our
communities. Join our culture of caring and make a positive and
lasting impact on health care for millions.
Schedule: Monday - Friday
Location: Pasadena
Departments: Internal Medicine, Rheumatology, Pulmonary
Direct Report: Approx 13 (Medical Assistants & LVN)
It is time to take your career to the next level. As a Licensed
Vocational Nurse Supervisor at Optum, you will be responsible for
performing moderately complex and/or specialized patient-oriented
procedures under the supervision of a clinician or Registered Nurse
(RN) to ensure that patients receive appropriate care. Responsible
for performing operational duties as required under the supervision
of the site administrator or designee.
Primary Responsibilities:
Consistently exhibits behavior and communication skills
demonstrating Optum's commitment to superior customer service,
including quality, care, and concern with every internal and
external customer
Closely monitors patient safety at all times, i.e., does not leave
the patient on an exam table unattended and participates in Optum
fall prevention program.
Complies with Optum's sharp safety program at all times, i.e., only
using devices with safety features and employing safe work
practices
Supervises clinical operations of a given patient care area
Assists Site Administrator in ensuring compliance with licensing,
certification, and competencies
Evaluates nursing competencies and decisions according to current
nursing practices
Functions as a resource and serves as a liaison between
administration, clinicians, staff, and other departments
Participates in all Nursing Leadership regional meetings and Nurse
Peer Reviews as needed.
Identifies and participates in quality improvement projects for the
site.
Conducts monthly staff meetings to evaluate departmental needs and
to communicate operational updates
Uses, protects, and discloses Optum patients' protected health
information (PHI) only in accordance with Health Insurance
Portability and Accountability Act (HIPAA) standards
Verifies that the informed consents for procedures have been
signed, dated, and witnessed
Assists with Quality Metrics, Comprehensive Health Assessment
Programs (CHAPS) formally HCC research, telephone call procedures,
and patient follow-up procedures
Prepares labels, collects, and transports various specimens to
appropriate destinations
Conducts pre-and post-operative teaching for the patient,
considering all psychological, physiological, and religious
aspects
Collaborates with a clinician to prepare, monitor, and discharge
patients after a procedure
Cleans and stocks exams and procedure/surgery rooms
Serves as a relief for the teammates
Assists with all department's specific functions within the LVN
scope of practice
Ensures monthly expiration logs for medications and sample
medications (refrigerated and non-refrigerated) are maintained
Ensures yearly expiration logs for Preventative Maintenance (PM)
are performed as needed
Ensures EKG reconciliation is performed and confirms clinician sees
EKGs before patients are discharged
Ensures referral tickler files/logs are maintained
Ensures immunization records and updating EHR (including California
Immunization Registry (CAIR)) is performed
Attends mandatory annual skills validation and Annual Clinical
updates that may occur during evening hours and weekends (selected
Saturdays only)
Frequently monitors overdue orders and follows an approved process
to address the orders
Assists with the Meaningful Use (MU) initiative by encouraging
patients to sign up for Follow My Health (FMH), obtaining patients'
email addresses, updating smoking status, and other initiatives
Assists clinicians with medication reconciliation per
guidelines
Uses approved standing orders to perform, order tests, and update
referrals
Assists with entering referrals in electronic health records EHR
for clinicians to authorize
Enters medical billing charges for services rendered in EHR
Participates in verifying medications and vaccine doses for
non-licensed teammates
Provides direct patient care
Mentors and trains teammates in collaboration with the Site
Administrator, lead clinician, and people services department
Attends all mandatory Clinical Teammate Orientation (CTO) (both
instructor-led and online courses), Annual Clinical Updates, and
Skills validation, including those that could be held after working
hours, including the weekend
Participates in the facilitation of annual skills validation for
Medical Assistants that take place during evening hours and or
weekends (selected Saturdays only)
Ensures all Patient Intervention Reports (PIR) have been reviewed
and actions are taken
Assists clinician and licensed nursing teammates in responding to
patient emergencies as per Emergency Response Protocols
Cross-trains to work in other departments or other duties as
assigned by supervisor /management
Performs additional duties as assigned
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
Graduation from an accredited Licensed Vocational Nurse program
Current California LVN license
I.V. therapy & blood draw certification
Basic Life Support for Healthcare providers (AHA)
3+ years of experience working as an LVN/LPN
Preferred Qualification:
Careers at OptumCare. We're on a mission to change the face of
health care. As the largest health and wellness business in the US,
we help 58 million people navigate the health care system, finance
their health care needs and achieve their health and well-being
goals. Fortunately, we have a team of the best and brightest minds
on the planet to make it happen. Together we're creating the most
innovative ideas and comprehensive strategies to help heal the
health care system and create a brighter future for us all. Join us
and learn why there is no better place to do your life's best
work.(sm)
OptumCare is committed to creating an environment where physicians
focus on what they do best: care for their patients. To do so,
OptumCare provides administrative and business support services to
both owned and affiliated medical practices which are part of
OptumCare. Each medical practice part and their physician employees
have complete authority with regards to all medical decision-making
and patient care. OptumCare's support services do not interfere
with or control the practice of medicine by the medical practices
or any of their physicians.
California Residents Only: The salary range for California
residents is $46,700 to $91,300. Pay is based on several factors
including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal
Employment Opportunity/Affirmative Action employers and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass
a drug test before beginning employment.
Keywords: UnitedHealth Group, Pasadena , Supervisor, Nursing - LVN, Healthcare , Pasadena, California
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