Healthcare Customer Support Team Lead
Company: VirtualVocations
Location: Vista
Posted on: May 14, 2025
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Job Description:
A company is looking for a Healthcare - Customer Support Team
Lead to manage a team and assist patients in accessing mental
health care.
Key Responsibilities
Assist patients in accessing mental healthcare through email and
phone communications
Coordinate between insurance payers and patients to facilitate care
and resolve issues
Lead a team of associates, providing training, feedback, and
performance monitoring
Required Qualifications
2+ years of experience in a Customer Experience role
Knowledge or experience in care coordination, medical scheduling,
and medical administration preferred
Strong interest or prior experience in healthcare
Ability to lead by example and demonstrate organizational
skills
Willingness to embrace feedback and foster team development
Keywords: VirtualVocations, Pasadena , Healthcare Customer Support Team Lead, Healthcare , Vista, California
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