Housekeeping Supervisor
Company: The Westin Pasadena
Location: Pasadena
Posted on: June 17, 2022
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Job Description:
Overview
The Westin Pasadena is an upscale hotel, minutes from the Pasadena
Museum of California Art, Pasadena Civic Auditorium and the Rose
Bowl stadium. Our rooms feature contemporary furnishings, work
desks, coffeemakers, flat-screen TVs and Wi-Fi. Amenities include a
heated outdoor pool and an exercise room. Our lobby bar and
restaurant offers healthy Californian cuisine indoors or on our
stylish shaded terrace. With over 20,000 square feet of
meeting/events rooms, there is never a dull moment at the Westin
Pasadena. Come join the most amazing team in beautiful Pasadena,
home of the famous New Years day Rose Parade. This is a full-time
position offering competitive pay, medical, dental, vision and much
much more.
Start your new Career with HEI Hotels & Resorts at the Westin
Pasadena--- APPLY TODAY!!!
Responsibilities
- Maintain the building to ensure safe and clean experience for
hotel guests, associates and vendors. Provide Housekeeping Team
direction and support.
- Supervise the housekeeping staff; providing open communication,
training, coaching and counseling and providing performance
feedback to ensure maximum efficiency.
- Interview, hire, train, recommend performance evaluations,
resolve problems, provide open communication and recommend
discipline and/or termination when appropriate.
- Supervise and inspect the cleaning of the guest rooms, turndown
service, public areas and back of the house; ensure compliance with
accident/loss prevention programs, health/sanitation standards and
regulations to achieve a high level of cleanliness and guest
satisfaction.
- Issue assignments to staff reviewing special requests and areas
of concentration to ensure a smooth flow of the housekeeping
operation.
- Issue supplies/goods to staff at beginning of shift in order to
control inventory and ensure proper supplies are available while
controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest
satisfaction.
- Log items into the Lost and Found and answer inquires to maintain
controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate
protection of the hotel, guests, staff and company assets.
- Comply with attendance rules and be available to work on a
regular basis.
- Perform any other job related duties as assigned.
About Us
Find us in the heart of one of California's most exciting cities,
with easy access to cultural sites such as the Historic Old Town
Pasadena, museums, restaurants, and the Rose Bowl Stadium. We're
also only a short distance from the Pasadena Convention Center. We
offer 350 newly renovated guest rooms and 18 unique suites, all
boasting our signature white Heavenly-- Bed with a pillow-top
mattress. Many rooms offer great courtyard or mountain views, and
all are furnished with the uplifting Heavenly-- Bath.Our hotel
offers Associates with many unique benefits such as discounted
garage parking, discounted dry cleaning & laundry services and a
free meal during each shift. We take pride in our community by
volunteering as a group for Walks, Children's Events as well as
supporting our furry friends in the local pet rescues. Our CARE
committee supports the Community, Associates and the Environment
through active volunteering, holding creative & fun events and
collecting donations. As a Hotel, we know that Everything
Communicates, so taking care of our Associates is extremely
important to us. Happy Associates make happy Guests - and that is
what it is all about! We look forward to you joining our fast pace,
driven, big-little work family. Westin Pasadena - One Team, One
Goal!We value U.S. military experience and invite all qualified
military candidates to apply.
Keywords: The Westin Pasadena, Pasadena , Housekeeping Supervisor, Hospitality & Tourism , Pasadena, California
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