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Housekeeping Supervisor

Company: The Westin Pasadena
Location: Pasadena
Posted on: June 17, 2022

Job Description:

Overview

The Westin Pasadena is an upscale hotel, minutes from the Pasadena Museum of California Art, Pasadena Civic Auditorium and the Rose Bowl stadium. Our rooms feature contemporary furnishings, work desks, coffeemakers, flat-screen TVs and Wi-Fi. Amenities include a heated outdoor pool and an exercise room. Our lobby bar and restaurant offers healthy Californian cuisine indoors or on our stylish shaded terrace. With over 20,000 square feet of meeting/events rooms, there is never a dull moment at the Westin Pasadena. Come join the most amazing team in beautiful Pasadena, home of the famous New Years day Rose Parade. This is a full-time position offering competitive pay, medical, dental, vision and much much more.

Start your new Career with HEI Hotels & Resorts at the Westin Pasadena--- APPLY TODAY!!!
Responsibilities


- Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
- Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
About Us

Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town Pasadena, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Convention Center. We offer 350 newly renovated guest rooms and 18 unique suites, all boasting our signature white Heavenly-- Bed with a pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly-- Bath.Our hotel offers Associates with many unique benefits such as discounted garage parking, discounted dry cleaning & laundry services and a free meal during each shift. We take pride in our community by volunteering as a group for Walks, Children's Events as well as supporting our furry friends in the local pet rescues. Our CARE committee supports the Community, Associates and the Environment through active volunteering, holding creative & fun events and collecting donations. As a Hotel, we know that Everything Communicates, so taking care of our Associates is extremely important to us. Happy Associates make happy Guests - and that is what it is all about! We look forward to you joining our fast pace, driven, big-little work family. Westin Pasadena - One Team, One Goal!We value U.S. military experience and invite all qualified military candidates to apply.

Keywords: The Westin Pasadena, Pasadena , Housekeeping Supervisor, Hospitality & Tourism , Pasadena, California

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