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Concierge/Customer Service Liaison

Company: Huntington Hospital
Location: Pasadena
Posted on: March 12, 2019

Job Description:

When you join Huntington Hospital in Pasadena, CA, you are aligning yourself with an organization whose values drive our philosophy of care. Our focus on delivering quality, service, and cutting edge care, enables Huntington Hospital to be an organization committed to patient outcomes-not the bottom line. More importantly, it empowers you to enact change and deliver the results that continuously improve our ability to provide our community with care.

Concierge/Customer Service Liaison is responsible for providing a superior level of customer service to all guests/staff entering or on the facility. Will support the goals and objectives of the facility in its efforts to provide quality patient care and patient/staff satisfaction. The position will range widely based on the needs of the guest and requires Concierge/Customer Service Liaison to be proactive, flexible, and accommodating with the ability to follow through on guests' requests. The concierge position will often be demanding and fast-paced, requiring excellent time management and problem-solving skills.

Education:

A high school diploma or equivalent is required. College level business education is preferred.

Skills:

Excellent professional verbal/non-verbal and written communication skills, expertise in product/service knowledge, responsive and attentive in the execution of client/ vendor needs and concerns. Proficient in MS Word, Excel, PowerPoint, and Outlook. Customer service driven with time management and multitasking skills. Representatives are efficient and able to multi-task with constant interruptions while providing excellent customer service and accurate quality work. Self-empowered and proactive to complete daily tasks.

Innovating the delivery of healthcare as the San Gabriel Valley region's only Level II Trauma Center and Level III NICU, Huntington Hospital is a 635-bed non-profit regional medical center. We deliver nationally recognized care across over 90 service areas to our community and beyond.

Located in downtown Pasadena, you'll find yourself among charming neighborhoods and a relaxed community that is still close enough to all that L.A. has to offer. So join us, and find out what it's like to discover Careers at a Higher Level---.

Keywords: Huntington Hospital, Pasadena , Concierge/Customer Service Liaison, Hospitality & Tourism , Pasadena, California

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