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Retail banker call center

Company: Globa Channel Management, Inc.
Location: Pasadena
Posted on: March 16, 2019

Job Description:

Retail banker call center needs retail banking experience Retail banker call center requires: call center retail banking bank products Checking, savings, deposit accounts Upsell Cross sell Retail banker call center duties: Responds to customer inquiries and independently resolves issues. Displays etiquette, knowledge, and solutions when servicing customers. identifies cross sales opportunities; cross sells products and services, retains maturing accounts, and solicits referral business. Possess a solid understanding of online, mobile and tablet platforms and can successfully guide customers through their application or transaction. Navigates customers by recommending digital products and services to meet servicing solutions. Negotiates account renewal to retain and expand customer relationship

Keywords: Globa Channel Management, Inc., Pasadena , Retail banker call center, Hospitality & Tourism , Pasadena, California

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