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Banquet Server

Company: Hilton Pasadena
Location: Pasadena
Posted on: October 10, 2019

Job Description:

Job overview As a Banquet Server, you will fill a guest services role in supporting your hotel's financial goals of the daily operation of the banquet facilities and/or other areas of the Food and Beverage departments. You will provide prompt and courteous food and beverage service to banquet guests during banquet/ catering functions to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability. What you will be doing

  • Have a minimum of 1 year outlet food service experience with a general knowledge of banquet operations.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Serves menu items to guests in a prompt and courteous manner and according to the banquet event order; times the service of courses to correspond with the dining pace of the guests.
  • Performs pre- and post-shift side work; set-up, condiments, etc.
  • Clears table after service. Removes trays of dirty dishes, silverware and glassware to kitchen for cleaning.
  • Clears room at end of banquet of all props and centerpieces and properly returns to storage.
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress. Note: Other duties as assigned by supervisor or management Requirements

Keywords: Hilton Pasadena, Pasadena , Banquet Server, Hospitality & Tourism , Pasadena, California

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