the smart solution for Pasadena jobs

Software Support Engineer

Company: Advantex Professional Services
Location: Pasadena
Posted on: October 5, 2018

Job Description:

Position: Software Support Engineer Summary:You will be tasked with supporting .NET based applications/systems/processes and resolving production-level issues for an enterprise level environment. Job Responsibilities

  • Provide Level 1 application support; identifies, analyzes, troubleshoots all assigned production application incidents.
  • Provide Level 2 deep dive analysis on urgent and critical application related issues.
  • Attends review meetings for new business initiatives inside of supported application areas to identify and highlight any issues from the Application Support perspective.
  • Ensures all issues follow the production issue resolution process, and are logged, tracked, and resolved in the issue management tool.
  • Manages and monitors trends related to production application issues; develops metrics and generates reports on a regular basis.
  • Works with stakeholders on the proper identification and ranking of reported issues.
  • Communicates urgent incident statuses to levels of Management as appropriate.
  • Coordinates the deployment of hotfixes and scheduled development releases into the Testing and Production environments.
  • Participates fully in application release management cycles, including scheduled/unscheduled maintenance activities impacting the Production environment.
  • Supports major production application deployments as well as other critical change activities.
  • Works closely with various technology groups to determine solutions to reported issues.
  • Works with QA to test solutions as necessary. Job Qualifications
    • Minimum of 5 years professional experience in an IT environment.
    • Minimum of 3 years professional experience supporting multiple applications/systems.
    • Must be able demonstrate the ability to code in an object oriented language such as PowerShell, Perl, Bash, or Python
    • Ability to lead resolution efforts for high-priority, high-visibility Production issues through utilization of members from multiple functional teams.
    • Use of incident management logging/tracking systems (preferably Jira).
    • Good knowledge and understanding of supporting client/server and Web based applications.
    • Demonstrates excellent TSQL knowledge and appropriate situational / analytical use.
    • Experience with MS SQL Server and related tools and technologies, MS Word, Excel, and Visio.
    • Bachelor's degree in a business or technical field or relevant experience.
    • Banking and/or credit card systems (stored value systems) experience.
    • Experience working in an IT development environment based on the Microsoft .NET framework; good understanding of .NET technologies and languages. Keywords: .NET, OOP, Object Oriented Programming, PowerShell, Perl, Bash, Python About meI've been fortunate enough to work with talented IT professionals and clients alike. My goal has always been to build and establish relationships, provide excellent customer service, and most importantly, maintain a trusting reputation. Feel free to connect with me on LinkedIn. About Advantex Professional ServicesThe Advantex recruiting process allows clients to see beyond your resume. We get to know you and your strengths and make sure that you are ready when the right job comes along. Through our networking and decades of experience, we have the business relationships to get you the best opportunity. Advantex PS is an award-winning recruiting firm specializing in information technology, engineering, finance and accounting throughout Southern California. Our winning formula blends advanced recruiting resources and technology with a personal touch. The result is the Advantex Hiring Advantage: expertise, personalization and specialization. - provided by Dice .NET, OOP, Object Oriented Programming, PowerShell, Perl, Bash, Python

      Keywords: Advantex Professional Services, Pasadena , Software Support Engineer, IT / Software / Systems , Pasadena, California

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category

Other IT / Software / Systems Jobs

ios Developer
Description: Hello Everyone, Please go through this urgent requirement and if
Location: Irvine
Posted on: 10/19/2018

Cable Technician
Description: We are currently hiring Cable Technicians with any experience in a commercial environment. Candidates are encouraged to apply ASAP as we have an immediate need in the San Diego Area. Qualified candidates (more...)
Company: Outsource
Location: San Marcos
Posted on: 10/19/2018

Senior Software Engineer (back-end)
Description: Position OverviewThe Senior .Net Developer will work, under the direction of the VP of Engineering, to support the back-end development and maintenance of the Vitu database and applications. The candidate (more...)
Company: Vitu
Location: Los Angeles
Posted on: 10/19/2018

Dot Net Developer
Description: Job Title: .Net DeveloperLocation: Long Beach, CA 90802Duration: 6 Months Job Description: ul li Primarily responsible for leading the design, development, testing and implementation of custom software (more...)
Company: Integrated Resources, Inc.
Location: Long Beach
Posted on: 10/19/2018

SQL Server DBA (Contract To Hire
Description: Hi,We are looking for SQL Server DBA for our direct client located at Santa Ana, CA Position: SQL Server DBALocation: Santa Ana, CADuration: 6 Months Contract To HireDuties ul li Receives work assignments (more...)
Company: Prelude Systems, Inc.
Location: Santa Ana
Posted on: 10/19/2018

REACTjs Developer
Description: Role: Reactjs Developer br Client: Healthcare working thru IP br Position: Contract br Positions:
Company: First Tek
Location: Thousand Oaks
Posted on: 10/19/2018

Front End Developer.
Description: Job DescriptionBM Watson Customer Engagement leverages the power of Watson to put the customer at the center of all marketing, commerce, and supply chain activities, blending customer data with external (more...)
Company: IBM
Location: Costa Mesa
Posted on: 10/19/2018

Fantasy Mobile Android Developer
Description: Yahoo Sports connects fans to the sports and fantasy games they love most and is the first screen for the next generation of sports fans worldwide,who crave real-time personalized quality content and (more...)
Company: Oath
Location: Los Angeles
Posted on: 10/19/2018

Travel Emergency Room RN
Description: Supplemental Health Care is a nationally recognized healthcare staffing provider partnering with a hospital in Chula Vista, California to provide
Company: Supplemental Health Care
Location: Chula Vista
Posted on: 10/19/2018

Lead Full Stack Web Developer
Description: LegalZoom runs on technology, and as dot com innovators, we look to technology to help us advance and optimize everything we do. Because of this, we rely on a backbone of committed tech superstars who (more...)
Company:, Inc.
Location: Glendale
Posted on: 10/19/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pasadena RSS job feeds