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Manager, End-User Computing and Advanced Technical Support

Company: Huntington Hospital
Location: Pasadena
Posted on: June 13, 2019

Job Description:

When you join Huntington Hospital in Pasadena, CA, you are aligning yourself with an organization whose values drive our philosophy of care. Our focus on delivering quality, service, and cutting edge care, enables Huntington Hospital to be an organization committed to patient outcomes-not the bottom line. More importantly, it empowers you to enact change and deliver the results that continuously improve our ability to provide our community with care.

The Manager of End-user Computing and Advanced Technical Support is responsible for establishing and managing the End-user Computing and Advanced Technical Support team. The Manager will supervise the team to ensure compliance with departmental and organizational policies, procedures, and defined internal controls and will lead, manage and provide overall support of projects, including resourcing, timely delivery and removing roadblocks/delays. This position requires flexibility of hours.

Education:

Bachelor's degree in a related field preferred.

Experience/Training:

Minimum 3 years experience leading or managing a corporate IT function for a medium-to-large enterprise required.

Licenses/Certifications:

CompTIA A+ certification and ITIL Certified preferred.

Skills:

Excellent oral and written communication skills. Knowledge of IT service desk tools and best practices. Strong communication and reporting skills. Proven troubleshooting skills.

Innovating the delivery of healthcare as the San Gabriel Valley region's only Level II Trauma Center and Level III NICU, Huntington Hospital is a 635-bed non-profit regional medical center. We deliver nationally recognized care across over 90 service areas to our community and beyond.

Located in downtown Pasadena, you'll find yourself among charming neighborhoods and a relaxed community that is still close enough to all that L.A. has to offer. So join us, and find out what it's like to discover Careers at a Higher Level.

Keywords: Huntington Hospital, Pasadena , Manager, End-User Computing and Advanced Technical Support, IT / Software / Systems , Pasadena, California

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