Associate Network Administrator
Company: Panda Restaurant Group, Inc
Posted on: November 14, 2019
At Panda, we all share a common mission: "Deliver exceptional Asian
dining experiences by building an organization where people are
inspired to better their lives." We invest in our people because
great people run great operations that will exceed our guests'
expectations. Talk to any of our associates and you will experience
a culture dedicated to its mission and our five fundamental values-
Proactive, Respect/Win-Win, Growth, Great Operations, and
Panda Restaurant Group includes the original Panda Inn fine dining
restaurants, Panda Express, our Gourmet Chinese food concept served
in a fast casual environment, and Hibachi San, our Japanese grill
concept. The family owned and operated company is still run by
founders Andrew and Peggy Cherng.
Panda offers competitive benefits and rewarding opportunities, from
entry-level positions to management. We have restaurant positions
available nationwide and support center positions in Rosemead, CA.
Come join the nation's largest and fastest growing Asian restaurant
The Associate Network Administrator is responsible for managing and
maintaining network connectivity and stability for all
company-owned and select franchise restaurant locations. This
position performs root cause analysis on store network
connectivity, hardware failure, and broadband services and develops
and implements remediation. The Associate Network Administrator
configures all company supplied network and broadband hardware,
including firewalls, modems, routers, switches, etc.
* Responsible for Store network infrastructure and broadband
support. Provide customer support for broadband services, hardware
installations and replacement. Maintain network connectivity and
stability for all restaurant locations according to internal and
external SLAs. Educate and provide guidance to customers regarding
all network equipment attached to the restaurant network as well as
the broadband service.
* Implement new hardware/software/network technology for the store.
Provide support for internal project coordination and
implementation, including rollout of new devices or changes to
* Store network infrastructure inventory management. Manage
inventory of all company supplied network and broadband hardware
including accessories as well as ordering of stock. Manage
configuration of all company supplied network and broadband
hardware including but not limited to firewalls, modems, routers,
switches, etc. Maintain accurate records of all broadband account
information, hardware information, inventory, and IP information
for each store.
* Store network infrastructure security management. Manage store
firewalls along with the maintenance of security standards and
policies in accordance to PCI compliance as well as the deployment
of firewall changes. Perform remediation procedures on discovered
* New store opening network infrastructure support. Providing
support for ordering of broadband services, configuring devices,
and shipment of networking equipment. Coordinates with the
construction team, Project Management, and vendors for installation
scheduling, functionality validation, and new concept / device
implementation in accordance to company deadlines.
* Vendor relationship management. Manage vendor relationships for
store network devices and POS / Network installers as well as
* Associates degree in computer technology-related field and CCNA
certification required, Bachelors degree preferred
* Minimum three years of relevant experience
* Successful completion of annual store training.
Panda Restaurant Groups culture is strongly guided by our Mission
and Values, highlighted on the Panda websites. We recommend all
interested candidates become familiar with our Mission and Values,
as well as the principles of The Seven Habits of Highly Effective
People, by Stephen Covey.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer.
Keywords: Panda Restaurant Group, Inc, Pasadena , Associate Network Administrator, IT / Software / Systems , Rosemead, California
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