PasadenaCARecruiter Since 2001
the smart solution for Pasadena jobs

Chief Experience Officer

Company: MUSEUM STORE ASSN
Location: Pasadena
Posted on: September 12, 2020

Job Description:

Job Title: Chief Experience Officer Department: Administration Classification: Exempt

Reports to : CEO

Position Overview : The Chief Experience Officer will provide strategic direction and leadership across all of our public touch-points, as Kidspace reimagines our visitor experience, deepens our connection to our diverse communities—onsite and online—and advances into our next era of play-based learning experiences. This new position will report to the Chief Executive Officer and collaborate with all departments at Kidspace to holistically integrate our exhibits, programming, physical spaces, and digital interactions into cohesive and connected guest experiences. Together with the wider Kidspace team, they will create new pathways for visitors to engage with our content and experiential offerings online and onsite, and help shape Kidspace into a multichannel brand that supports children, educators, and caregivers before, during, and after their visit

Essential Duties and Responsibilities: Manage all areas of content design onsite and online

Plan, develop, and implement content strategies to advance the company's mission and programmatic goals and to optimize engagement for a variety of audiences including visitors, educators, partners, donors, and board

Oversee multi-channel online content strategy, production and distribution; marketing; signage; exhibition and experience design; research; and retail product development

Develop digital content (with an emphasis on video) for Kidspace platforms and identify and engage with external platform opportunities

Develop and manage partner relationships that enrich our content and support our diversity and inclusivity objectives

Oversee all aspects of content development, placement, and analytics, including visitor research

Define and manage Kidspace brand attributes and visual identity

Establish and evaluate mission-aligned targets for success across platforms and audience segments with an emphasis on richness of content and depth of engagement

Identify, plan, design, and implement practical and imaginative strategies to achieve educational goals

Develop internal and external communication protocols

Improve our value proposition and customer satisfaction

Expand our audience through multi-channel marketing content

Additional job duties as assigned

Core Competencies: Leadership - Ability to direct others

Design - Demonstrates attention to detail and highly organized for maximum efficiency

Oral Communication - Exceptional communication, phone and interpersonal skills to effectively communicate with a wide variety of clientele and internal personnel

Written Communication – writes clearly and informatively

Interpersonal Skills - Focuses on solving conflict, not blaming; keeps emotions under control

Teamwork - Balances team and individual responsibilities

Judgment - Exhibits sound and accurate judgment

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; uses reason even when dealing with emotional topics.

Professionalism – Represents the organization in a positive and professional manner; approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; follows through on commitments

Adaptability - Adapts to changes in the work environment; able to deal with frequent changes, delays, or unexpected events

Planning/Organizing - Prioritizes and plans work activities uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans. Strong multi-tasking and coordination abilities to meet tight deadlines

Quality - Demonstrates accuracy and thoroughness

Quantity - Meets work standards; completes work in timely manner

Requirements

Minimum 8 years of content management and user-centered design experience, preferably in a museum or informal education setting

Strong digital/video production and distribution experience

Experience with multi-lingual, multi-generational, and inclusive content approaches

Experience in developing scaffolded learning content with defined educational objectives

Strong team management and partner management experience

Excellent storytelling skills and multi-sensory engagement through media

Talent for collaboration and effective teamwork, and demonstrated ability to work with people at all levels of an organization

Ability to manage multiple projects simultaneously with minimal supervision

Excellent communication and interpersonal skills

How to Apply: Please submit cover letter, resume, and digital portfolio by email (no calls please) to:  jobs@kidspacemuseum.org

Job Information

Job ID: 54448280

Position Title: Chief Experience Officer

Company Name: Kidspace Children's Museum

Job Function: Design

Job Type: Full-Time

Jobs You May Like Academy Museum of Motion...

L

Associate Registrar, Loans and Exhibitions

Lucas Museum of Narrative Art

L

Associate Registrar, Permanent Collection

2025 M Street NW, Suite 800 Washington, Dist. Columbia 20036 (202) 367-1106

Keywords: MUSEUM STORE ASSN, Pasadena , Chief Experience Officer, Other , Pasadena, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Order Picker/Packer
Description: Warehouse/Shopper Team Member Full-Time, Seasonal, Part-Time, Flexible Hours br br Shifts br Overnight, Sunrise, Day, Evening, Weekend br br Location br br South Gate, Rosemead, Commerce, (more...)
Company: Amazon Workforce Staffing
Location: Rosemead
Posted on: 09/20/2020

Seasonal Power Equipment Operator - LAX2 - Make up to $23.75 per hour
Description: Position Description br br This role may be required to drive powered equipment, however no experience is required as we provide training on-site. br br Starting Base Pay: 16.75 br br Walmart (more...)
Company: Walmart Stores
Location: Rowland Heights
Posted on: 09/20/2020

Amazon Sort Center - Part Time Shifts Available (Chino)
Description: br br Warehouse Team Member Seasonal, Part-Time, Full-Time, Flexible Hours br br Shifts: br Overnight, Day, Evening, Weekend br br Location br Chino and Eastvale br Job opportunities (more...)
Company: Amazon Workforce Staffing
Location: San Gabriel
Posted on: 09/20/2020


High Demand For Quality Painters - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: San Gabriel
Posted on: 09/20/2020

Full-time Amazon Package Sorter Bonus + Benefits Your First Day (Rialto)
Description: Job Description: 10 10 Warehouse Team Member - Bonus Full-Time Shifts: Overnight, Day, Evening, Weekend Location Rialto Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/20/2020

Warehouse Team Member - Earn up to $646 a Week
Description: br br Warehouse Team Member Seasonal, Part-Time, Full-Time, Flexible Hours br br Shifts: br Overnight, Day, Evening, Weekend br br Location br Chino and Eastvale br Job opportunities (more...)
Company: Amazon Workforce Staffing
Location: Rosemead
Posted on: 09/20/2020

Amazon Warehouse Worker - Day and Night Shifts Available
Description: Warehouse Team Member Seasonal, Part-Time, Full-Time, Flexible Hours Shifts: Overnight, Day, Evening, Weekend Location Chino and Eastvale Job opportunities vary by location. We update postings daily (more...)
Company: Amazon Workforce Staffing
Location: San Gabriel
Posted on: 09/20/2020

Seasonal Amazon Package Sorter Up to $500 sign on bonus (Rialto)
Description: Warehouse Team Member - Bonus Seasonal, Part-Time, Full-Time, Flexible Hours br br Shifts: br Overnight, Sunrise, Day, Evening, Weekend br br Location br Rialto br Job opportunities vary (more...)
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/20/2020

Amazon Picker/Packer - Full Time
Description: Job Description: 10 10 Warehouse Team Member - Bonus Full-Time Shifts: Overnight, Day, Evening, Weekend Location Rialto Job opportunities vary by location. We update postings daily with open positions. (more...)
Company: Amazon Workforce Staffing
Location: Yucaipa
Posted on: 09/20/2020

Amazon Order Picker/Packer
Description: br br Warehouse Team Member - Bonus-- Part-Time, Full-Time, Flexible Hours br br Shifts: br Overnight, Sunrise, Day, Evening, Weekend br br Location br Fontana br Job opportunities (more...)
Company: Amazon Workforce Staffing
Location: Rowland Heights
Posted on: 09/20/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pasadena RSS job feeds