Customer Experience Specialist - REMOTE - HIRING FAST!
Company: SolomonEdwards
Location: Pasadena
Posted on: September 16, 2020
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Job Description:
HIRING FAST - CONTRACT TO HIRE - REMOTE WORK!CUSTOMER EXPERIENCE
SPECIALIST - Paying Well! Please submit resume when applying.JOB
DUTIES:Handle inbound and outbound calls from customers in a
fast-paced environmentHelp customers by processing loan
applicationsUtilize good judgment and understanding of process and
procedures to effectively make decisions to resolve customer
issuesPerform routine data entry and validation tasksInitiate third
party orders (title, appraisal, hazard, flood cert, credit,
etc.)Evaluate all relevant information to handle inquiries
accurately and efficientlyTrack and document all communications
with customers to provide a detailed history of contactAll other
duties as assignedMINIMUM QUALIFICATIONS:--- High School Diploma or
equivalent required--- Two (2) years of Call Center or Customer
Service experience preferred--- Knowledge of customer service
principles and practices--- Excellent communication skills---
Attention to detail and accuracy--- Problem-solving skills and
problem analysis--- Basic mortgage product knowledge preferred
Keywords: SolomonEdwards, Pasadena , Customer Experience Specialist - REMOTE - HIRING FAST!, Other , Pasadena, California
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