Housing Navigator, San Gabriel Cities
Company: Union Station Homeless Services
Posted on: January 8, 2021
JOB SUMMARY:The Housing Navigators conducts outreach and housing
navigation activities with a focus on supporting homeless
individuals and families with moving into interim and permanent
housing for a designated city within the San Gabriel Valley.The
Housing Navigators use a universal assessment tool to determine
vulnerability, assists individuals/families with collecting
documents necessary for housing, and provides linkage to ongoing
supportive services. The Housing Navigators will address immediate
needs and work to engage them in the housing navigation process.
The Housing Navigators are the primary point of contact with
program participants and provides problem-solving, screening,
triage, crisis intervention, bridge housing support, and
transportation services.Additionally, Housing Navigators in SGV
Cities work closely with their specific City (i.e City staff, City
Manager, City police department, Code Enforcement, etc.) to
collaborate on outreach efforts, hotspot identification, etc.
Please note, this position is a field based position in a specific
City.*Home Office will be in Irwindale*ESSENTIAL FUNCTIONS INCLUDE,
but are not limited to the following:
- Conducts outreach activities to engage homeless and chronically
homeless individuals and families within a designated city in the
San Gabriel Valley toward pursuing permanent housing options.
- Maintain co-location hours in City specific/designated offices
for walk-in or appointment services (approximately 10 hours per
- Coordinates referrals for homeless families to the Homeless
Family Solution System.
- Receives, assesses and triages referrals from other
- Conducts standardized screening and triages homeless and
chronically homeless individuals and families.
- Assists with collecting documents necessary for applying for
permanent supportive housing.
- Provides access to crisis or bridge housing, including shelter,
and supports client(s) during their stay.
- Attends and participates in CES case conferencing meetings to
coordinate services with other providers.
- Connects individuals and families to supportive services as
needed such as mental health, health, substance abuse, employment,
- Provides linkages to mainstream resources, such as DMV, DPSS or
Social Security Disability.
- Provides transportation assistance for the purposes of
stabilizing the current housing crisis.
- Completes housing stability/services plan towards the goal of
- Conducts follow-up activities to ensure completion of the
crisis housing plan.
- Identifies appropriate interventions to address and resolve the
homeless status of program participants.
- Assists with accessing permanent housing opportunities
including permanent supportive housing, rapid rehousing, move-in
assistance, shared housing, affordable housing, etc.
- Documents services and completes data entry into Clarity/HMIS
database within 48 hours of service delivery.
- Other duties as assigned.PHYSICAL AND MENTAL REQUIREMENTS AND
- Work indoors in temperature controlled environment and
occasionally exposed to outdoor weather and driving conditions. The
noise level in the work environment is usually moderate.
- Stand and sit for long periods of time; move and walk to
various locations; climb stairs, stoop, kneel, reach, pull, push,
bend, twist, and occasionally lift and or move objects. Use hands
to finger, handle or feel.
- See, hear and speak clearly in order to give and receive
information and instructions.
- Ability to interact with other employees, clients, customers
and members of the public.
- Ability to work effectively under time constraints, prioritize
work, multi-task, and adapt to changing work demands.
- Gather, analyze, synthesize, and classify information.
Transcribe, enter, and post data.
- Ability to respond effectively to sensitive inquiries or
- Requires use of a computer keyboard.
- Travel to off-site meetings.KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of interim and permanent housing resources throughout
Los Angeles County.
- Knowledge of housing issues in San Gabriel Valley
- Knowledge of HUD guidelines and experience working with
subsidized housing programs such as Section 8, Shelter Plus Care
- Current in knowledge of social work practices and principles
related to best practice standards.
- Ability to work autonomously with a minimal amount of
- Ability to communicate effectively both verbally and in
- Proficient in use of laptop computer and Microsoft Windows and
Office software programs (Word, Access, Excel, PowerPoint,
- Ability to accurately enter client data and notes in HMIS
Homeless Management Information System.
- Proficient with office communication equipment and machines
(telephone, copier, calculator, fax machine, personal computer,
laptop, computer printer and scanner).
- Possess valid California driver's license and have access to
properly registered vehicle.EDUCATION, TRAINING AND EXPERIENCE:
- Bachelor's degree or higher in social work or related field
- Related professional certification, i.e. CADAC, LVN, LPT, AND a
minimum of two year professional case management or related
experience OR A minimum of four years of relevant experience.
- Experience assisting low and very-low income individuals access
- Experience working with homeless individuals preferred. Union
Station Homeless Services is an Equal Opportunity Employer
Keywords: Union Station Homeless Services, Pasadena , Housing Navigator, San Gabriel Cities, Other , Pasadena, California
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