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Housing Navigator, Glendora

Company: Union Station Homeless Services
Location: Pasadena
Posted on: January 8, 2021

Job Description:

JOB SUMMARY:The Glendora, Housing Navigator conducts outreach and housing navigation activities with a focus on supporting homeless individuals and families with moving into interim and permanent housing for a designated city. The Housing Navigator uses a universal assessment tool to determine vulnerability, assists individuals/families with collecting documents necessary for housing, and provides linkage to ongoing supportive services. The Housing Navigator will address immediate needs and work to engage them in the housing navigation process. The Housing Navigator is the primary point of contact with program participants and provides problem-solving, screening, triage, crisis intervention, bridge housing support, and transportation services.ESSENTIAL FUNCTIONS INCLUDE, but are not limited to the following:

  • Conducts outreach activities to engage homeless and chronically homeless individuals and families within a designated city toward pursuing permanent housing options.
  • Coordinates referrals for homeless families to the Homeless Family Solution System.
  • Receives, assesses and triages referrals from other collaborative partners.
  • Conducts standardized screening and triages homeless and chronically homeless individuals and families.
  • Assists with collecting documents necessary for applying for permanent supportive housing.
  • Provides access to crisis or bridge housing, including shelter, and supports client(s) during their stay.
  • Attends and participates in CES case conferencing meetings to coordinate services with other providers.
  • Connects individuals and families to supportive services as needed such as mental health, health, substance abuse, employment, etc.
  • Documents services and completes data entry into HMIS database.
  • Provides linkages to mainstream resources, such as DPSS or Social Security Disability.
  • Provides transportation assistance for the purposes of stabilizing the current housing crisis.
  • Conducts follow-up activities to ensure completion of the crisis-housing plan.
  • Identifies appropriate interventions to address and resolve the homeless status of program participants.
  • Assists with accessing permanent housing opportunities including permanent supportive housing, rapid rehousing, move-in assistance, shared housing, affordable housing, etc.
  • Other duties as assigned.PHYSICAL AND MENTAL REQUIREMENTS AND WORK ENVIRONMENT:
    • Work indoors in temperature controlled environment and occasionally exposed to outdoor weather and driving conditions. The noise level in the work environment is usually moderate.
    • Stand and sit for long periods of time; move and walk to various locations; climb stairs, stoop, kneel, reach, pull, push, bend, twist, and occasionally lift and or move objects. Use hands to finger, handle or feel.
    • See, hear and speak clearly in order to give and receive information and instructions.
    • Ability to interact with other employees, clients, customers and members of the public.
    • Ability to work effectively under time constraints, prioritize work, multi-task, and adapt to changing work demands.
    • Gather, analyze, synthesize, and classify information. Transcribe, enter, and post data.
    • Ability to respond effectively to sensitive inquiries or complaints.
    • Requires use of a computer keyboard.
    • Travel to off-site meetings.KNOWLEDGE, SKILLS AND ABILITIES:
      • Knowledge of interim and permanent housing resources throughout Los Angeles County.
      • Knowledge of housing issues in San Gabriel Valley preferred.
      • Knowledge of HUD guidelines and experience working with subsidized housing programs such as Section 8, Shelter Plus Care and others.
      • Current in knowledge of social work practices and principles related to best practice standards.
      • Ability to work autonomously with a minimal amount of supervision.
      • Ability to communicate effectively both verbally and in writing.
      • Proficient in use of laptop computer and Microsoft Windows and Office software programs (Word, Access, Excel, PowerPoint, and G-Mail).
      • Ability to accurately enter client data and notes in HMIS Homeless Management Information System.
      • Proficient with office communication equipment and machines (telephone, copier, calculator, fax machine, personal computer, laptop, computer printer and scanner).
      • Possess valid California driver's license and have access to properly registered vehicle.EDUCATION, TRAINING AND EXPERIENCE:
        • Bachelor's degree or higher in social work or related field requiredOR
          • Related professional certification, i.e. CADAC, LVN, LPT, AND a minimum of two year professional case management or related experienceOR
            • A minimum of four years of relevant experience.
            • Experience assisting low and very-low income individuals access affordable housing.
            • Experience working with homeless individuals preferred.Union Station Homeless Services is an Equal Opportunity Employer

Keywords: Union Station Homeless Services, Pasadena , Housing Navigator, Glendora, Other , Pasadena, California

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