Content Strategist, Design System - Platform (Remote)
Company: CrowdStrike
Location: Pasadena
Posted on: April 2, 2021
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Job Description:
At CrowdStrike we're on a mission - to stop breaches. Our
groundbreaking technology, services delivery, and intelligence
gathering together with our innovations in machine learning and
behavioral-based detection, allow our customers to not only defend
themselves, but do so in a future-proof manner. We've earned
numerous honors and top rankings for our technology, organization
and people - clearly confirming our industry leadership and our
special culture driving it. We also offer flexible work
arrangements to help our people manage their personal and
professional lives in a way that works for them. So if you're ready
to work on unrivaled technology where your desire to be part of a
collaborative team is met with a laser-focused mission to stop
breaches and protect people globally, let's talk. About the Role
Our team is looking to hire a User Experience Researcher who'll be
responsible for defining & conducting tactical and strategic
research designed to understand the needs, expectations, and
behaviors of the people charged with keeping their company safe.
You'll be joining the product group that supports CrowdStrike's
flagship Falcon endpoint protection platform: EPP. Working closely
with a cross-functional UX team composed of designers, researchers,
writers, engineers & QA, you'll help us deliver exceptional
detection and prevention capabilities for our customers. What
You'll Do Define and conduct qualitative and quantitative user
experience research across multiple projects Deliver insights to
help inform and execute on major initiatives by conducting
generative and evaluative research Communicate insights and
recommendations in a consumable, engaging way using artifacts such
as reports, journey maps, personas, and other formats as
appropriate Partner closely with designers, product managers,
researchers, writers, engineers, and QA Advocate for user needs
throughout the product development process Educate broader team on
research best practices and evangelize research methods and results
throughout the organization Contribute to processes, documentation,
and standards to help evolve the research discipline What You'll
Need Experience designing and conducting studies using a variety of
research methods (such as remote studies, contextual inquiry,
iterative prototype testing, and surveys) A deep understanding of
strengths and weaknesses of different methods, including when and
how to apply them during the product development process Comfort
managing multiple projects, including logistics of scoping and
recruiting A combination of integrity and flexibility to balance
research speed and rigor Demonstrated ability to effectively
collaborate with designers, product managers, engineers, analysts,
and other partners Strong storytelling skills with a real passion
for finding new, effective ways to advocate for our users Desire to
solve complex problems Bonus Points Experience working with Agile
Design, Lean UX and/or Service Design methodologies Understanding
of visual communication principles such as typography, color and
form Advanced understanding of quantitative methods, such as
statistical analysis and A/B testing Experience working on a remote
team Experience with cybersecurity, enterprise SaaS, or other
complex technical systems a plus #LI-DG1 #LI-Remote Benefits of
Working at CrowdStrike: Market leader in compensation and equity
awardsCompetitive vacation policyComprehensive health benefits +
401k plan Paid parental leave, including adoptionFlexible work
environmentWellness programsStocked fridges, coffee, soda, and lots
of treats We are committed to building an inclusive culture of
belonging that not only embraces the diversity of our people but
also reflects the diversity of the communities in which we work and
the customers we serve. We know that the happiest and highest
performing teams include people with diverse perspectives and ways
of solving problems so we strive to attract and retain talent from
all backgrounds and create workplaces where everyone feels
empowered to bring their full, authentic selves to work.
CrowdStrike is an Equal Opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex including sexual orientation and
gender identity, national origin, disability, protected veteran
status, or any other characteristic protected by applicable
federal, state, or local law.CrowdStrike participates in the
E-Verify program. Notice of E-Verify Participation Right to
Work
Keywords: CrowdStrike, Pasadena , Content Strategist, Design System - Platform (Remote), Other , Pasadena, California
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