Nurse Manager - Telemetry
Company: Martin Luther King, Jr. Community Hospital
Location: Pasadena
Posted on: June 4, 2021
Job Description:
If you are interested please apply online and send your resume
to NOrozco@mlkch.org
POSITION SUMMARY
The Nurse Manager is a skilled and experienced professional
Registered Nurse (RN) responsible for excellence in the clinical
practice of nursing and the management of patient care. Reporting
to the Senior Director of Medical/Surgical and Telemetry Nursing,
the Telemetry Nurse Manager has 24 hour accountability for the
clinical practice of nursing and the delivery of patient care on
the Telemetry unit, including the identification and demonstration
of abilities to meet special needs and considerations of Age and
Population Specific awareness. This role encompasses the
development of staff competency through assessment and education;
recruitment, hiring, retention, and engagement of staff; compliance
with regulatory and professional standards; improvement of quality
reflective of evidence-based practice, service levels, safety,
customer satisfaction and of collaborative relationships. This
position requires the full understanding and active participation
in fulfilling the Mission of Martin Luther King, Jr. Community
Hospital. It is expected that the employee will demonstrate
behavior consistent with the Core Values. The employee shall
support Martin Luther King, Jr. Community Hospital's strategic plan
and the goals and direction of the quality and performance
improvement process activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Demonstrates positive interpersonal relationships in dealing
with staff, peers, physicians, and other customers to promote an
efficient teamwork and quality patient care: interpersonal
complaints are remedied in a mature fashion; works at establishing
good rapport and professional working relationships with all
department staff; maintains appropriate interdepartmental
communications; able to identify interdepartmental problems and
resolve them promptly at the manager level.
- Participates in hospital committees and unit specific
multidisciplinary conferences, as well as conducts routine unit
staff meetings: ensures information is communicated appropriately
and timely, elicits staff input, and distributes staff meeting
minutes in a timely manner.
- Implementation of unit specific Quality and Performance
Improvement Plan, completes monitoring forms and reports findings
to Senior Director MST so results are reported to Interdisciplinary
Performance Improvement Committee (IPIC) as appropriate.
- Models leadership and promotes professionalism to assist staff
in developing the following: priority setting; team work;
flexibility; coordination of activities; organizational skills;
delegation; and behaviors consistent with MLKCH Mission &
Values.
- Integrates and role-models Jean Watson's Theory of Human Caring
applying the 10 Carative Factors into daily management practice and
expectations of staff in providing care to patients and
families.
- Facilitates patient progress through the health care system:
assists staff in identifying patient's specialized needs and
finding the appropriate resources to meet patient's needs;
intervenes in interdepartmental patient care issues which impact
the patient's movement through the system; advises staff in
development of patient plan of care; communicates frequently with
the House Supervisor to facilitate patientflow on the Telemetry
unit throughcoordination of room assignments, staffing, and
obtaining physician discharge orders. Completes schedule for
unit(s) in Clairvia, assuring adequate core staffing coverage at
all times to meet regulatory requirements; anticipates, plans, and
staffs appropriately taking into account patterns related to leave
of absences (LOAs), vacation requests, holidays.
- Maintains standard of care by monitoring staff activity and
adjusting assignments as needed: monitors orientee activities and
assists preceptors in enhancing orientee experience; assist with
difficult orientation situations and/or assignment needs; delegates
patient care activities to ensure they are completed by the end of
the shift; assigns patient admissions and transfers; monitors
patient care and provides feedback to staff members on patient care
practices.
- Holds staff accountable for the care of assigned patients;
ensures staff education and completion of required education;
confers with staff and makes rounds on patients during the shift
and as needed; audits patient charts/records for compliance;
assesses the patient and family responses to nursing care; performs
specialized technical skills related to specific clinical patient
population.
- Ensures compliance with patient classification system according
to standards. Reviews Clairvia Productivity Monitoring Tool per
unit guidelines and for accuracy; utilizes professional judgment
and data to make staffing decisions; and communicates staffing
decisions to the staffing office / Director.
- Participates in hiring process, which may include: review
applications; interviews applicants (potential staff members) after
the Senior Director's initial screening; includes shift staff, as
appropriate; completes appropriate interview documentation; makes
recommendations regarding staffing needs / skill mix.
- Counsels staff members as indicated by performance or behavior:
utilizes steps in progressive discipline in collaboration with
Senior Director; documents according to prescribed procedures and
maintains an objective relationship with staff; issues are promptly
identified and staff counseled during same shift or next working
shift; Senior Director is appraised of all staff counseling.
- Conducts evaluations: completes evaluations within the month of
the due date; works with staff to determine their realistic goals;
meets regularly with assigned staff throughout the year, providing
constructive feedback and direction; maintains documentation of
progress of employees.
- Assess competency, credentials and ensures appropriate
orientation to unit for all Registry personnel. Ensures that staff
follow the policy and procedure for working with Registry
personnel.
- Develops and uses a system to continuously evaluate and respond
to customer concerns. Assures that the Watson Model of Care is
implemented in the Telemetry area. Collaborates with Care
Management in planning for discharge and/or transfer of
patients.
- Ensures staff compliance with hospital safety and emergency
procedures on a daily basis.
- Guides staff in investigation and completion of variance
reports and forwards completed reports to Senior Director.
- Review Payroll in Kronos: monitors overtime; monitors usage of
agency personnel; monitors tardiness and absenteeism, coach and
counsel staff as appropriate per attendance policy.
- Maintains intimate knowledge of Telemetry policies and
procedures and a cts as a resource for the RN's on the unit.
POSITION REQUIREMENTS
A. Education
- Bachelor of Science degree in nursing required; Consideration
may be given to candidate if BSN in progress, evidence of continued
enrollment and progress must be submitted every school term with
BSN completion within two (2) years of hire date. Master's in
Nursing preferred (individuals without a Master's will be required
to complete the degree within 5 years of their hire date).
B. Qualifications/Experience
- Minimum of five (5) years of clinical nursing experience in
Telemetry nursing with regard to regulatory guidelines and standard
of practice; minimum three (3) years management experience.
- Current California Nursing license
- Certification in Medical / Surgical Nursing preferred.
C. Special Skills/Knowledge
- Bilingual skills preferred (Spanish)
- Basic computer skills
- Current Basic Life Support (BLS)
- Current Advanced Cardiac Life Support (ACLS)
- Experience with an Electronic Medical Record preferred
Equal Rights Employer
Applicants are considered for positions without discrimination on
the basis of race, color, religion, sex, national origin, age,
disability, genetic information, citizenship status, military
service, or any other status protected by federal, state, or local
laws. This application is intended for use in evaluating your
application for employment. Please click the link below to view the
E-verify or Right to Work information.
MLK Community Healthcare
1680 E 120th Street
Los Angeles, CA 90059
Tel: 424-338-8000
Email: info@mlkch.org
www.mlkch.org
Keywords: Martin Luther King, Jr. Community Hospital, Pasadena , Nurse Manager - Telemetry, Other , Pasadena, California
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