Posted on: June 8, 2021
Is responsible for the efficient administrative operation of the
division's export sales activities. Ensures that all transactions
are properly documented and meet the requirements of the Customer
or Country to which material is shipped. Is responsible for
maintaining strong relations with suppliers, customers, and service
Assists in the Customer Service Program whereby all activities
related to customer service and field support are carried out by
establishing, implementing and maintaining high service standards,
assuring that Customers receive the best sales service possible
while always improving customer good will during service
As directed, will assist in developing policies and procedures
covering order processing, general correspondence and resolution of
customer complaints while coordinating sales service with other
operating and service departments.
This position requires a high attention to detail with strong
analytical and communication skills.
Review and verify orders received from Suppliers/Customers for
completeness, accuracy, and compliance with contractual Terms, LC's
and customs restrictions.
Secure Bookings with Ocean Freight Carriers, coordinate
CCIC/COTECNA/Other inspections required.
Closely track and document logistics results and order
fulfilment to ensure cargo departure before customer LSD, while
insuring that files are properly maintained.
Filing of shipping instructions (dummy/master B/L) in accordance
with the U.S. Customs compliances, and careful BL
Professional daily and ongoing Contacts with suppliers,
truckers, freight forwarders and ocean carriers as required.
Issues and maintain Purchase and Sales Orders to assure they are
accurate, complete and up to date.
Performs clerical assignments, insuring that all work is
completed accurately and on time (invoicing, data entry, etc.).
Responsible for timely completion of month-end data entry for
close out as required by Corporate Accounting.
Enters all shipment data in to the database to track and account
for the movement of all supplier materials.
Performs troubleshooting analysis as necessary to determine
accuracy of payments received or claims to be paid.
Prepares required documentation/invoice to be sent to various
banks or customers of materials.
Protects assets, confidential and restricted information, and
other data in contacts with competitors, vendors and others.
- Performs other similar and related duties as assigned.
We are an equal opportunity employer, and we strictly prohibit
and do not tolerate discrimination against employees, applicants or
any other covered persons because of race, color, religion,
national origin or ancestry, sex, pregnancy, sexual orientation,
marital status, gender identity or expression, age, disability,
genetic information, veteran status, or any legally protected
Keywords: Sonoco, Pasadena , Logistics Coordinator, Other , Pasadena, California
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