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Executive Director, Utility Systems & Regulatory Programs

Company: Kaiser Permanente
Location: Pasadena
Posted on: June 12, 2021

Job Description:

Description:

Job Summary:

This position will experience a high degree of interaction with business, IT and vendor partners at senior levels (i.e. Vice Presidents and Senior Vice Presidents). It is accountable for the success of the business relationships and ensuring products and services meet their business partners requirements. This position is a trusted advisor to business executive leadership and works with them to establish program strategy and goals while facilitating critical decisions that align with organizational strategies. In addition, they assist their business partners in anticipating and removing obstacles that impact performance; address performance gaps and implement contingency plans.

On an annual basis, this position is responsible for the successful delivery of 20+ projects, funded by a $30M+ investment budget. The organization consists of 110+ FTEs and contractors, including 2 Senior Directors and 6 Senior Managers directing Project Managers and Solution Consultants to deliver on-time, on-budget, quality driven programs to their business partners.

This position is also responsible for contributing to key initiatives within the Health Plan BIO and KPIT including new technology roll-out and adoption, innovation, and surfacing ideas and opportunities to improve processes and reduce costs.

Essential Responsibilities:

  • Craft strategy, identify projects, and successfully deliver Utility Systems and Regulatory Programs Investment initiatives. Project size varies with a total annual portfolio of $30M+. Included in the portfolio are significant tracks of work supporting Board-level programs such as the KP Membership Connect program (KPMC) and the Digital Transformation program.
  • Oversee a non-project (Core) budget of $7M.
  • Lead a high-performance team by recruiting, developing, and retaining top-notch leadership and staff; balancing contract to FTE workforce and providing motivation, development of IT staff.
  • Build and maintain business relationships with multiple Business and KP executives, including a strong collaboration managing project intake and MYP submissions with business groups.
  • Create and govern staffing plan and labor forecasting to ensure necessary resources are in place.
  • Manage the work of vendors, outsourced IT, managed services, etc.
  • Oversee the delivery of sub- contracted work performed by other IT groups
  • Ensure procedures and tools required to monitor, manage and report progress on projects and production support are in place.
  • Work with other national initiatives to coordinate requirements for systems changes and release schedules.
  • Govern financials ensuring thoughtful, complete budgeting and oversight of spending.
  • Consult with business partners on clear definition of business problems, idea assessments, solution identification and alternatives, solution planning, and funding estimates to ensure a successful and productive relationship.
  • Align project requirements and deliverables with other national initiatives to ensure projects support each other effectively.
  • Plan, administer, and monitor all business partner issues and system enhancement requests; negotiates and creates deliverable commitments and resolves issues in ways that are mutually satisfactory to the business partners and the IT organization.
  • Provide input to IT strategy and planning on impacts of business strategies while developing and maintaining demand forecasts for IT solutions and services.
  • Partner with development, release management, testing and other teams required to deliver quality solutions.
  • Travel as required (15-20%).

Basic Qualifications:

Experience

  • A minimum of 15 years of progressive IT experience in roles of increasing responsibility is required.

Education

  • Bachelors degree in Computer Science, business administration, or a similar degree is required

License, Certification, Registration

  • N/A

Additional Requirements:

  • A strong and proven IT business leader who understands and leads technology-s application for driving real business value.
  • Experience leading projects or programs requiring the integration of cross-functional technology and/or business solutions is required.
  • Experience working in a large matrixed organization is also required.
  • A strong team player with demonstrated results building strong relationships with business operating leadership to deliver substantive, business value-add to the operations is essential.
  • Requires extensive experience delivering enterprise applications.
  • A proven solutions leader who leads by example through strong personal leadership and conviction, possesses consensus building skills and a true team orientation, and displays impeccable interpersonal skills. The ability to achieve project and performance outcomes through others is critical.

Preferred Qualifications:

  • Masters degree in Computer Science or an MBA is preferred.
  • Expertise in health plan systems is strongly preferred.
  • Project Management Professional (PMP) or equivalent project/program management certification is preferred.
  • Additionally, a strong understanding of Health Plan applications is essential, specific knowledge of Medicare, Medicaid, Insurance Exchanges, Regulatory Compliance, document management and case management disciplines would be very beneficial.
  • Demonstrated success leading a staff of 20+ is desired.
  • Experience leading programs with subcontractors, outsourcers and vendors is preferred; a track record of solid leadership experience and background in negotiating commitments to achieve long-term partnerships and careful management of service delivery is also preferred.

Primary Location: California,Pasadena,KP-IT @ West Annex - Parsons Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE Executives|NUE|Non Union Employee Job Level: Individual Contributor Department: Po/Ho Corp - Rgnl Clrng-KPIT - 0308 Travel: Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

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Keywords: Kaiser Permanente, Pasadena , Executive Director, Utility Systems & Regulatory Programs, Other , Pasadena, California

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