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Patient Care Coordinator

Company: Huntington Hospital
Location: Pasadena
Posted on: November 18, 2021

Job Description:

When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care. Over the past 129 years, we've grown from a small 16-bed hospital to a nationally recognized healthcare leader with 619 beds. As part of our commitment to providing equitable, high-quality care to all members of our community, we embrace differences and work hard to create a place of belonging for our patients and our employees. When you join the Huntington family, you'll be empowered to enact change that continuously improves our ability to deliver world-class care, with kindness and dignity, to all who need it. Internal Workers - Please log into your Workday account to apply Huntington Hospital Employee Login Department: 718003 Madison Expectations: The Patient Care Coordinator is responsible for all front office and administrative duties, including greeting patients, collecting co-pays where applicable and finalizing patient registration, including updating all necessary insurance information and demographics. Patient Care Coordinators answer phones and may be asked to cover specific administrative duties for different physicians on different days. Patient Care Coordinators conduct themselves in accordance with the HHP Standards of Conduct and Behavior Expectations and make patient care and customer service their highest priority. Education: High school diploma or equivalent. Experience/Training: Previous EHR experience required; 2+ years of previous front office experience in an outpatient, ambulatory setting; working knowledge of HMO and PPO insurance required. Skills: The Patient Care Coordinator performs front and back-office functions. They must be able to provide excellent customer service to ensure the best overall patient experience. The Patient Care Coordinator must possess strong interpersonal skills; excellent verbal and written communication skills; problem solving and decision-making skills to interact with patients, physicians, office staff and managers. Intermediate knowledge of computer systems, including EHR and general principles of medical record documentation is required. Formal training/certificate in Front office medical assisting preferred. Experience with EHR preferred. Worker Type: Regular Full time Shift: Days

Keywords: Huntington Hospital, Pasadena , Patient Care Coordinator, Other , Pasadena, California

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