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Executive Assistant

Company: ERN Group
Location: Pasadena
Posted on: January 15, 2022

Job Description:

We're hiring a motivated real estate executive assistant to join our growing team. Our ideal candidate has superb organizational skills, a knack for customer service, and a strong understanding of the real estate transaction process. Does this position interest you? Apply today!!

Listing Coordination:
--- Oversee all aspects of sellers transactions from initial contact to executed purchase agreement
--- Organize incoming information such as phone calls, voicemail messages, emails, and memos and report details to an executive
--- Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers' disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings and etc.
--- Consult and coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements, and marketing activities
--- Ensure each transaction complies with legalities and any tax withholdings are complete
--- Obtain all necessary signatures on listing agreement, disclosures, and other necessary documentation
--- Coordinate showings and obtain feedback
--- Provide proactive weekly feedback to sellers regarding all showings and marketing activities
--- Coordinate all public open houses and broker open houses
--- Input all listing information into MLS and marketing websites and update as needed.
--- Submit all necessary documentation to the office broker for file compliance
--- Input all necessary information into client database and transaction management systems

--- Manage client database management program and system
--- Create and regularly prepare all buyer and seller consultation packages
--- Coordinate the preparation of all listing and open house flyers, graphics, signage, and all other marketing materials
--- Manage and update agent website(s), blog(s), and online listings
--- Regularly assist the agent to manage and enhance agent's social media presence
--- Track and coordinate all inbound leads from websites, social media, and other online sources
--- Coordinate all client and vendor appreciation events
--- Regularly obtain client testimonials for websites, social media, and other marketing materials
--- Coordinate and implement agent marketing videos and property videos on website(s), blog(s), social media, and client database email campaigns

--- Oversee all aspects of the administration of the agent's business
--- Act as the main point of contact the high-level executive
--- Input information received about clients through streamlined database management
--- Create and manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up, and all office administration
--- Coordinate the purchasing of any office equipment, marketing materials, and any other business-related supplies and materials
--- Create and update a business operations manual and all job descriptions/employment contracts for any future hires
--- Manage the recruiting, hiring, training, and ongoing leadership of all future administrative hires
--- Hold agent(s) accountable for conducting all agreed-upon lead generation activities
--- Ensure that all agent activities are limited to listing property, showing property, negotiating contracts, and lead generation

--- Real Estate license is required
--- A minimum of 3 years of administrative support directly supporting executives
--- Excellent organizational and time management skills
--- Strong interpersonal skills and ability to multitask in a fast-paced environment
--- Proficiency with Google suite of products (docs, sheets, slides)
--- Strong written and oral communication
--- Experience supporting C level executives is preferred
--- Ability to use office equipment, including copiers/scanners, etc.
--- BA/BS degree or equivalent experience
--- Excellent communication skills and organizational skills
--- Pleasant and professional demeanor at all times with great attention to detail
--- Expectation of confidentiality on all business matters
--- Comfortable meeting deadlines

About Company:
ERN Group is part of COMPASS, a public traded company that specializes in selling high-end real estate. We combine the most cutting-edge technology with maximum exposure to buyer and seller. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth, and mobility.

Besides having strong local connections in Southern California, ERN Group also specializes in working with international buyers, sellers, investors with multiple languages being spoken, English, Mandarin, Farsi, Armenian and French.

Keywords: ERN Group, Pasadena , Executive Assistant, Other , Pasadena, California

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