Dispatcher Supervisor- First Group
Company: First Group
Location: Pasadena
Posted on: August 4, 2022
Job Description:
Become A Dispatcher Supervisor for First Transit!*$19.75 per
hour & a $3,000 sign on bonus!* First things First: Who are we?
First Transit Inc. is a leading provider of public transportation
contracting and management services. For over 60 years, we have
supplied precision, efficiency, innovation, and all-around
expertise to both public and private transportation systems. Today,
we operate in 335 locations, carrying more than 350 million
passengers annually throughout the United States in 39 states,
Puerto Rico and Canada. First Transit is hiring Dispatch Supervisor
in Pasadena, CA. Dispatch Supervisor is in charge of all day-to-day
field operations. This includes the field direction and guidance of
all staff to maintain high levels of customer service and
efficiency in a safe manner.Dispatch Supervisor responsibilities
include:
- Counsels, coaches, and trains drivers and dispatchers. Tracks
trip performance measures, route begin on time, performance,
incidents, etc.
- Ensures that drivers are performing assigned duties correctly
and safely and that they meet all job related specifications.
- Prepares operational reports/schedules. Maintains accurate
daily records of operations.
- Dispatches as needed. Reconciles previous day deposits.
- Responds to customer comments.
- May assist in driver hiring in accordance with company
standards.
- Other responsibilities may include: road checks, routing,
training, payroll, and other administrative tasks as
required.Dispatch Supervisor requirements:
- Obtains a valid CDL required to operate all vehicles at
location, maintains that license, and must be available to cover
different routes periodically as needed
- Must be available to work various shifts including nights,
weekends, and holidays as needed
- Communicates job requirements and responsibilities to
drivers
- Conducts on-the-scene accident investigation
- assists drivers in preparing accident reports, OSHA reports and
safety violations documents
- Provides customer support by responding to questions and
concerns regarding customer trips including no shows, cancellations
and missed trips
- 1 Year Transit / Para-transit driving experience preferred
- Previous Transit / Para-transit supervision experience is a
plus
- Strong ability to write clear and precise reports, which
includes; emails, explanation of service interruptions and daily
events, meet daily reporting and safety requirementsBenefits We
offer $19.75 per hour & a $3,000 sign on bonus after three months,
benefits including physical and mental health initiatives,
medical/dental/vision, 401(k), and paid holiday/vacation. Diversity
& Inclusion Because we re stronger together, we aspire to have a
culture where all people are First. We re committed to providing an
inclusive and diverse working environment for everyone every day.
Professional Advancement Start here. Go far. We believe in
promoting from within, which means tremendous opportunities for
you, thanks to our strong presence across North America. In
addition, our 18-month Aspiring Manager Program prepares future
leaders at First Transit. Extensive Training Build skills and
knowledge in such areas as safety and security, injury prevention,
technology and equipment, and job efficiency. Community Service &
Impact Go where opportunity meets community. Our customers are at
the heart of everything we do. As the face of First Transit and
First Vehicle Services in your community, you ll have a positive
impact on others.We aspire to have a culture where all people are
First. We strive to attract and retain a diverse workforce
therefore all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability or
veteran status. First is also committed to providing a drug-free
workplace. For candidates applying to positions in San Francisco or
Los Angeles California, First will consider for employment
qualified applicants with criminal histories consistent with the
requirements of the San Francisco Fair Chance Ordinance or Los
Angeles Fair Chance Ordinance. First is an equal opportunity
employer and by doing so we will sustain and promote an inclusive
culture that supports future growth for all. Associated topics:
civil service, community and social services, community service,
donor, fundraiser, registrar, sale, service, social service,
welfare
Keywords: First Group, Pasadena , Dispatcher Supervisor- First Group, Other , Pasadena, California
Didn't find what you're looking for? Search again!
Loading more jobs...