Communication Customer Service Support 1
Company: NASA JPL
Location: Pasadena
Posted on: March 18, 2023
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Job Description:
Job Details
New ideas are all around us, but only a few will change the world.
That's our focus at JPL. We ask the biggest questions, then search
the universe for answers-literally. We build upon ideas that have
guided generations, then share our discoveries to inspire
generations to come. Your mission-your opportunity-is to seek out
the answers that bring us one step closer. If you're driven to
discover, create, and inspire something that lasts a lifetime and
beyond, you're ready for JPL.
Located in Pasadena, California, JPL has a campus-like environment
situated on 177 acres in the foothills of the San Gabriel Mountains
and offers a work environment unlike any other: we inspire passion,
foster innovation, build collaboration, and reward excellence.
Job Details
New ideas are all around us, but only a few will change the world.
That's our focus at JPL. We ask the biggest questions, then search
the universe for answers-literally. We build upon ideas that have
guided generations, then share our discoveries to inspire
generations to come. Your mission-your opportunity-is to seek out
the answers that bring us one step closer. If you're driven to
discover, create, and inspire something that lasts a lifetime and
beyond, you're ready for JPL.
Located in Pasadena, California, JPL has a campus-like environment
situated on 177 acres in the foothills of the San Gabriel Mountains
and offers a work environment unlike any other: we inspire passion,
foster innovation, build collaboration, and reward excellence.
Responsibilities:
* Communications Customer Service Support 1 will respond to
internal Laboratory customers and/or external community questions
and requests for routine information (e.g. Open House dates, tour
schedules, services available, etc.)
* Creates simple finished communications documents from rough
drafts at staff direction
* Searches appropriate databases in response to routine web, image
and cost queries
* Will be responsible for guiding in person and virtual tours of
JPL in support of the Visitor Program. Conduct tours and other
Public Services and events as required
* Perform a variety of specialized administrative, logistical and
customer support functions for outreach activities, communications
and education programs and community and Laboratory events
* Perform a variety of activities related to the von Karman Lecture
Series including hosting and producing shows
* This role requires support for group responsibilities during
evenings and weekends on an occasional basis
Qualifications:
* Typically requires a high school diploma with 3 years of general
work experience
* Familiarity with Excel, Word, Microsoft Outlook, PowerPoint
Preferred Skills:
* Comfortability with public speaking
* Proficiency with the English language
JPL has a catalog of benefits and perks that span from the
traditional to the unique. This includes a variety of health,
dental, vision, wellbeing, and retirement plans, paid time off,
learning, rideshare, childcare, flexible schedule, parental leave
and many more. Our focus is on work-life balance, and living
healthy, fulfilling lives as we Dare Mighty Things Together. For
benefits eligible positions, benefits are effective the first day
of the month coincident with or immediately following the
employee's start date.
For further benefits information click Benefits and Perks
The hiring range displayed below is specifically for those who will
work in or reside in the location listed. In extending an offer,
Jet Propulsion Laboratory considers factors including, but not
limited to, the candidate's job related skills, experience,
knowledge, and relevant education/training. Hiring range for this
job may be adjusted based on primary work location outside of
Pasadena, California. This adjusted range will be provided to
candidates by the Recruiter when applicable.
The typical full time equivalent annual hiring range for this job
in Pasadena, California.
$56,056 - $74,256
JPL is an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to sex, race,
color, religion, national origin, citizenship, ancestry, age,
marital status, physical or mental disability, medical condition,
genetic information, pregnancy or perceived pregnancy, gender,
gender identity, gender expression, sexual orientation, protected
military or veteran status or any other characteristic or condition
protected by Federal, state or local law.
In addition, JPL is a VEVRAA Federal Contractor.
EEO is the Law.
EEO is the Law Supplement
Pay Transparency Nondiscrimination Provision
The Jet Propulsion Laboratory is a federal facility. Due to rules
imposed by NASA, JPL will not accept applications from citizens of
designated countries or those born in a designated country unless
they are Legal Permanent Residents of the U.S or have other
protected status under 8 U.S.C. 1324b(a)(3). The Designated
Countries List is available here.
Keywords: NASA JPL, Pasadena , Communication Customer Service Support 1, Other , Pasadena, California
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