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Self-pay Collector 23-00334

Company: Alura Workforce Solutions
Location: Pasadena
Posted on: March 20, 2023

Job Description:

Self Pay Fertility Collector -


  • This position supports the -collection and billing functions of patient accounting within the department.
  • Assist with collection of old and current AR.
  • Provide excellent patient-customer service.
  • Make outbound calls to patients in attempt to collect open balances.
  • Notify customers with high balances and mailing past-due notices.
  • Review and reconcile patient ledger and balances.
  • Be familiar with EOB's and Insurance correspondence.
  • Follow up status of the payment.
  • Itemize and print courtesy statements for patients.
  • Other duties as assigned


    • Experience in OB/GYN and infertility billing and collections is preferred. -
    • Excellent customer service skills, Knowledge of EOB, ICD-10, CPT codes, and Accounts Receivable is required
    • Knowledge of soft collection techniques are required. Understanding of payer contract reimbursements is a plus
    • Patient account, self-pay experience required
    • Some billing experience is preferred, as candidates should know how to read an EOB (explanation of benefits)
    • Compassionate, understanding and patient centric
    • Knowledge of Microsoft Word and Excel preferred, data entry skills and typing of 40wpm.
    • High School dimpoma or equivelent required -

      Additional Information
      Full-Time, On-Site -
      Monday - Friday
      Contract to Hire -


Keywords: Alura Workforce Solutions, Pasadena , Self-pay Collector 23-00334, Other , Pasadena, California

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