Bilingual Customer Service Advocate
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Bilingual Customer Service Advocate
I.
Key Responsibilities
Receives and responds to routine member and/or provider inquiries,
requests, and concerns in an accurate and timely manner
Mitigates and prevents complaints from being escalated by resolving
issues during the initial contact
Documents all member or provider information and communications for
quality and performance tracking through CRM applications
Required Qualifications
High School diploma or GED required
Entry-level position with little or no previous experience
necessary
Preferred experience interacting and multitasking using multiple
systems and programs simultaneously
Must comply with all policies and standards
Ability to provide customer service in a high-paced contact center
environment
Keywords: VirtualVocations, Pasadena , Bilingual Customer Service Advocate, Other , Vista, California
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