Care Matching Associate
Company: VirtualVocations
Location: Vista
Posted on: May 21, 2025
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Job Description:
A company is looking for a Care Matching Associate to enhance
and support the member journey in connecting members with suitable
mental health providers.
Key Responsibilities
Match members to appropriate 1:1 care providers based on individual
needs and preferences
Communicate with providers to ensure a smooth referral process and
identify the best possible matches
Manage inquiries and escalations related to the member care journey
and recommend improvements for tools and processes
Required Qualifications
1-2 years of relevant work experience in a technology or healthcare
company
Empathetic and passionate about helping others with their mental
health journey
Strong organizational skills and ability to manage projects in a
fast-paced environment
Experience with Zendesk or CRM systems is a plus
Ability to thrive in a rapidly changing environment and
continuously learn
Keywords: VirtualVocations, Pasadena , Care Matching Associate, Other , Vista, California
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