PasadenaCARecruiter
the smart solution for Pasadena jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Pasadena
Posted on: March 11, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLCAROL3250 when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Pasadena , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Pasadena, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Landscaper
Description: As a Landscaper you will provide landscape maintenance support to a variety of industrial, commercial, and/or public properties. Landscape maintenance support includes the safe operation of commercial (more...)
Company: BrightView Landscape Services
Location: Simi Valley
Posted on: 03/23/2019

Steward - Westin Mission Hills Golf Resort & Spa - (19000JEB)
Description: Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International, Inc.
Location: Hemet
Posted on: 03/23/2019

Security Officer F/T Swing Shift, 4 pm - Midnight
Description: Allied Universal is seeking Professional Security Officers. Our Security Officers allow us to contribute to our companys core purpose of providing unparalleled service, systems and solutions to serve, (more...)
Company: Allied Universal
Location: Tustin
Posted on: 03/23/2019


Bistro - Server Attendant PT -The Ritz-Carlton - (19000BFF)
Description: Bistro - Server Attendant PT At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott International Inc.
Location: Santa Barbara
Posted on: 03/23/2019

Work From Home Opportunity
Description: Do you have an entrepreneurial spirit and great people skills Nationally known company is seeking highly motivated and energetic individuals to join
Company: Prosperity Legacy
Location: Apple Valley
Posted on: 03/23/2019

Shasmi Beauty Skin Care Consultants
Description: Shasmi Beauty is now hiring Independent Beauty Sales Consultants. Work from home or remotely online. Earning Potential: 40k- 150k/yr. Flexible hours and create your own work schedule Job Overview:
Company: Mommy Jobs Online
Location: Simi Valley
Posted on: 03/23/2019

Turndown Attendant Part Time - The Ritz-Carlton, Rancho Mirage - (19000PN7)
Description: Turndown Attendant Part Time At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott International
Location: Hemet
Posted on: 03/23/2019

TELECOMMUTE PROFESSIONALS/BUSINESS OPPORTUNITY
Description: Worldwide National company is NOW seeking business minded people to join their company.
Company: harvard risk management corporation
Location: Simi Valley
Posted on: 03/23/2019

Dog Walking Wanted - Need Cat Sitter 3x A Week, Seeking Pet Sitter
Description: I am in a unique predicament where I am going to be away for a year. br I would need someone to stop by my home 3 times a week until December 31st, 2018. br br I have two cats. They are both male, (more...)
Company: PetSitter
Location: Apple Valley
Posted on: 03/23/2019

25U Signal Support Systems Specialist
Description: Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. br br Signal (more...)
Company: Army National Guard
Location: Burbank
Posted on: 03/23/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pasadena RSS job feeds