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Store Loss Prevention Investigator

Company: Sephora
Location: Pasadena
Posted on: April 2, 2021

Job Description:

Job ID: 187407
Location: CA-Pasadena (0034)
Address: 13 W Colorado Blvd, Pasadena, CA 91105, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Loss Prevention
Sephora LP is constantly evolving to ensure we have products available to delight our clients. Our action-oriented Agents, Investigators and Managers employ leading edge technology in stores, distribution centers and our Field Support Center to positively impact bottom line results. With respect for all, we act safely to resolve theft situations without disrupting the client experience. We operate with transparency, celebrate openly and foster teamwork in pursuit of our goals.

Your role at Sephora:
As a Loss Prevention Agent, you protect the assets of the store against theft. Working with the District Loss Prevention Manager, you will partner with store leadership in the development and execution of shrinkage percentage plans. In addition, you will:

  • Conduct surveillance on the sales floor as well as utilizing CCTV system to identify, observe, and apprehend or deter individuals from committing external thefts (testifying in court if necessary)
  • Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, and accident investigations, and audits
  • Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned
  • Heighten and maintain store LP awareness by attending and participating in store meetings, new hire trainings and continuous cast training
  • Provide support and work in multiple store locations if hired in a multi-store area
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative
    We think you'd be a great for this role if you have:
    • Minimum 1-year assets protection or loss prevention experience in a retail environment
    • Flexible availability to work during "peak" retail hours such as nights, weekends, and holidays
    • Strong communication skills
      You'll love working here because:
      • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with
      • The product. Employees enjoy a product discount and receive free product, often multiple times a month. (Think your friends and family love you now? Just wait until you work at Sephora!)
      • The education. Sephora heavily invests in training for our store associates - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals
      • The perks. Sephora offers medical benefits, competitive 401k, gift matching, and a 'perks' program that includes various discounts at participating companies (hotels, rental cars, telecommunication, gyms, etc)
      • The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 prestige brands such as Louis Vuitton, Celine, Moet Chandon, Marc Jacobs, Dior, and so many more
        Our legal team wants you to know what's required:
        • Ability to stand/walk the sales floor for entire shift
        • Satisfy and maintain all licensing requirements (as required by state or local jurisdiction)
        • Adherence to Sephora's dress code and other policies in the Sephora Employee Handbook

          Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. SEPHORA SAS. 41 Rue Ybry 92200 Neuilly-sur-Seine FRANCE

Keywords: Sephora, Pasadena , Store Loss Prevention Investigator, Professions , Pasadena, California

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