Repair Planner/Autobody Appraiser/Collision Estimator
Company: Service King
Location: Pasadena
Posted on: June 13, 2022
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Job Description:
*Position Title: * Repair Planner*Reports To* : General
Manager*Our Company: *For over 45 Years, Service King has been a
collision repair operator of choice, with 335 locations in 24
states with a mission to provide a secure, fulfilling workplace
that motivates our teammates to deliver safe, superior repairs with
excellent customer service.*Position Summary: *A Repair Planner is
responsible for owning the full estimatics and repair process
post-vehicle teardown and ensuring quality repairs are provided in
a timely manner.This position requires teammates to have a proven
track record of high performance, possess an advanced level of
technical knowledge regarding collision repair estimatics, have the
ability to communicate detailed repair processes to Body
Technicians, and be familiar with major insurance carrier
procedures and requirements *.**Responsibilities: ** *Review
initial CFM estimates and write/lock final estimates: * Review
preliminary estimates completed by the Centralized File Management
team, write complete estimates after full disassembly and damage
evaluation, update CFM's estimates as needed, and lock final
estimates* *Collaborate with Parts Managers to source, order and
track parts: * Communicate with Parts Managers to ensure correct
parts are ordered in a timely manner* *Conduct quality checks: *
Manage each repair throughout the process and ensure Service King's
quality standards by performing in-process QC; Able to pull and
review all data procedures for/with Body Technicians and conduct
post scans* *Ensure DRP compliance: * Understand DRP guidelines
regarding all aspects of the repair and conduct carrier specific
audits.* *Pre-close the final repair order: * Handle disbursement
paperwork, address exceptions in the file and ensure carrier
specific requirements are completed* *Additional responsibilities
as assigned**Competencies: *Core Competencies:* *Teamwork* - Builds
strong relationships and works collaboratively with others to meet
shared goals; Strengthens relationships by promoting mutual trust
and supporting* *Accountability* - Holds self and others
accountable to meet and exceed commitments; Focuses on quality
results, monitors progress, learns from mistakes, and strives for*
*Results Driven* - Can be counted on to drive pace to achieve
results and consistently meet or exceed expectations; Executes
priorities with a focus on critical work to achieve targeted*
*Sound Judgment* - Makes good decisions by analyzing the situation,
leveraging experience, and using available information; Objectively
evaluates problems, discovers root causes, and works toward timely*
*Customer Focus* - Maintains a relentless focus on customers and is
committed to the continuous improvement of services; Keeps internal
and external customers in mind at all times and strives to
proactively address customer concerns andSpecialized Competencies:*
*Attention to Detail* - Ability to process detailed information
effectively and consistently* *Multi-tasking* - Ability to work on
and successfully complete many different tasks or projects at the
same time* *Stress Management* - Ability to perform under pressure
and in adversity* *Time Management* - Ability to analyze workload,
assign priorities and maintain focus on tasks at hand in order to
efficiently get work done* *Written and Verbal Communication* -
Ability to provide clear, concise information in writing, via phone
or in-person* *Working Independently* - Ability to perform tasks,
take action and complete projects with little assistance or help of
others*Position Requirements**Basic/Required: ** Minimum of 2
years' experience writing collision estimates in a fast-paced
environment* Knowledge of collision repair process including
knowledge of insurance procedures and requirements for a variety of
carriers* Licensing required by state* Ability to work
collaboratively with others to meet shared objectives* Proficient
knowledge and use of estimating software* Proficient with Computers
and other technology* Valid driver's license required* Legally
authorized to work in the United States*Preferred: ** Bilingual
(Spanish)* Possesses DRP certifications* I-Car certification or
able to obtain certification once hired* Experience working in CCC
ONE Total Repair PlatformService King provides equal employment and
affirmative action opportunities to applicants and employees
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status, or
disability.*Requisition ID* : 27614*Category* : Repair Planner*Job
Type* : Full-Time*Address* : 559 N. Fair Oaks Avenue Pasadena,
California United StatesJob Type: Full-time
Keywords: Service King, Pasadena , Repair Planner/Autobody Appraiser/Collision Estimator, Professions , Pasadena, California
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