SSD Principal EPIC Consultant Tapestry
Company: Kaiser Permanente
Posted on: June 13, 2022
Works independently with various levels of clients within the
organization and with outside parties to identify operational
business requirements with sufficient detail and clarity to allow
for Epic IT solution proposal development. Integrates clinical
systems into health care business referral operations to support
revenue cycle, regulatory, and clinical initiatives. Proposes and
identifies workflow/gap analysis solutions as related to the
Tapestry areas of AP Claims, UM/CM, Internal and External
Referrals, as well as Letters between business and systems
functionality in a health care environment. Leads independent
initiatives through information gathering and analysis,
documentation, and the presentation of findings, and then into
implementation and support.
- Assist by providing application technical and billing
operational knowledge in the analysis of client requirements in the
Epic Tapestry application areas such as: to interpret business
workflows and requirements, manage IT testing and product
acceptance, gap analysis, development of new business operating
models with innovative approaches to IT solutions, support
available product functionality as it relates Tapestry
configuration requirements, provide operational readiness
assessment, and others. Assesses training modality & content for
upcoming new Epic functionality releases as it relates to internal
and external referrals like home health, hospice, long term care as
well as other specialty departments.
- Assist and facilitate in cross functional task forces to
identify and document functional requirements regarding ancillary
medical systems, workflow, information sources and distribution
paths, and system specifications as related to the development and
support of referral functionality in the Epic application. Conducts
analysis of client business processes and functional requirements
and prepares appropriate documentation to communicate and validate
- Analyzes and defines efficient, cost effective solutions which
support of client business processes and functional requirements.
Able to focus and advise on configurations related to the
Contracts, Referrals, UC/CM, Benefits Engine areas of the Tapestry
module, and pertinent master files such as Provider (SER), Place of
Service (EAF) and Vendor (VEN). Key knowledge in the areas of
Referral Management, Utilization Management, Claims, Payments, and
Accumulations is highly recommended.
- Independently develop comprehensive business cases with cost,
service, and benefit dimensions of proposed IT and business
operations projects that are used at various levels for funding and
- Supports the implementation of initiatives into deployment
using project management methodologies. Serves as a single point of
contact for the resolution of client issues and acts as a liaison
between business clients and IT technical staff. Advise and
validate regarding systems configuration work.
- Performs predetermined work in system as defined by policy and
procedure/protocol. Formal presentations to audiences of various
leadership and executive levels. Evaluate existing application
products which could address client requirements and develop
recommendations where appropriate. Lead design discussions with IT
partners on system enhancements and improvements. Develops test and
activation support plans. Works with the client to perform risk
assessments. Leads the coordination of solution development and
supports implementation of initiatives into deployment. Creates and
executes implementation support plans. Leads workflow discussions
to support training initiatives and provides editorial review for
communication messages to the end user. Functions as a subject
matter expert and provides guidance and expertise to management and
other team members. Completes administrative requirements in an
accurate and timely manner (e.g. time reporting, status reporting,
- Minimum (6) years of application support experience in
information systems analysis or information technology support in a
- Minimum (6) years of technical support in the Epic Tapestry
application and working directly with business partners in
implementing system changes.Education
- Master's degree in health care, information systems, computer
science, engineering, or related fields.License, Certification,
- Specific Epic certifications required in Tapestry Core,
Referrals, and AP Claims.
- Required Epic certification in a Tapestry application module.
- PMI or Six Sigma certification required.
- Vehicle and valid driver's license required.
- Strong skills in critical thinking and analysis, meeting
facilitation, verbal and written communications, and interpersonal
interactions (e.g., partnering, conflict management, consulting,
- Experience required in analyzing the Tapestry system
configurations against customer requirements, designing solutions
(i.e. taking EPIC basic functionality and offering optimal
organizational solutions based on business requirements as well as
negotiate design/solution with EPIC partners to meet organizational
needs), ability to design EPIC enhancements and manage CRs through
the EPIC review process, presenting to leadership and implementing
approved solutions into production workflows.
- Knowledge of the industry standards for utilization and
- Excellent project management, consulting, verbal and written
communication skills are required.
- Expert knowledge in Excel, Visual Basics, and Access.
- Demonstrated and applied knowledge of internal and external
referrals specifically within continuum of care environment in a
large HMO setting.
- Prior experience working in complex organization within
different regional areas and with multiple stakeholders.
- Must be able to work in a Labor/Management Partnership
PrimaryLocation : California,Pasadena,West Annex - Parsons
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 04:30 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-SCAL-01-NUE-Non Union
Job Level : Individual Contributor
Job Category : Information Technology
Department : Parsons West Annex - Proj Mgmt-KPHC Practice Mgmt -
Travel : Yes, 15 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a
diverse and inclusive workforce. Applicants will receive
consideration for employment without regard to race, color,
religion, sex (including pregnancy), age, sexual orientation,
national origin, marital status, parental status, ancestry,
disability, gender identity, veteran status, genetic information,
other distinguishing characteristics of diversity and inclusion, or
any other protected status.
Keywords: Kaiser Permanente, Pasadena , SSD Principal EPIC Consultant Tapestry, Professions , Pasadena, California
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