Nights & Weekends CSR
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Nights & Weekends Customer Service
Representative (CSR) for part-time remote work.
Key Responsibilities
Engage callers and accurately collect and input lead information
into the client's CRM
Follow account-specific instructions for appointment scheduling and
call dispatch procedures
Manage call outcomes and escalate issues as necessary while
maintaining exceptional customer service
Required Qualifications
Experience with ServiceTitan is required
2+ years in a high-volume virtual call center
1+ years in a customer-facing role for HVAC/Plumbing or Electrical
contractors
Ability to type 30 wpm with 94% accuracy
High school diploma or equivalent education required
Keywords: VirtualVocations, Pasadena , Nights & Weekends CSR, Professions , Vista, California
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Click
here to apply!
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