PasadenaCARecruiter
the smart solution for Pasadena jobs

Help Desk Technician

Company: Login Consulting Services, Inc
Location: Pasadena
Posted on: November 10, 2018

Job Description:

Major medical facility in Pasadena has a 3 Month+ contract open for experienced Service / Help Desk Technician.The shift is 7 AM to 3:30 PM, Monday through Friday with the possibility of overtime.Under the direction of the Help Desk Supervisor, provides Tier One phone support to end users on various technical issues and problems relating to desktop hardware, systems access, operating systems, inclusive of electronic health record systems software. The Service / Help Desk Technician will work in close partnership with onsite support and collaborate via an incident tracking system with appropriate IT staff for those problems that cannot be resolved at first contact.Responsibilities:--- Responds to IT requests via phone, email, or voicemail and as assigned by the Help Desk Supervisor--- Tracks and documents customer requests through an incident management and tracking system--- Manages and resolves requests in a timely manner and appropriately escalates calls when needed--- Evaluates, tests, recommends and documents new software and hardware solutions to meet business needs and to determine integration issues with the current platform--- Interfaces with technical staff in other departments to help identify early problem trends to avoid outages and prevent more significant impactsRequired Skills: --- Outstanding customer service and communication skills--- Ability to successfully problem-solve complex technical issues, over the phone and in person, and support staff who have various levels of computer skills--- Must be able to work independently and successfully multi-task in a fast paced environment with a flexible schedule to accomodate shift work--- Strong analytical, critical thinking, and problem solving skills--- Ability to work in a team-oriented environment--- Demonstrated ability to work with Incident/Help Desk Tracking toolsRequired Experience: --- Minimum of 3-5 years of related experience. --- Must be able to troubleshoot and provide technical support remotely to staff on various technical issues and problems relating to Citrix virtual desktop, Windows 7 and 10 operating systems--- Experience with MS Office, MS Active Directory, and remote access/control tools is required--- MCSE/A+ or HDI Certification is a plus--- Associate or Bachelor's degree in Information Technology or related field is a plus - provided by Dice Must be able to troubleshoot and provide technical support remotely to staff on various technical issues and problems relating to Citrix virtual desktop, Windows 7 and 10 operating systems

Keywords: Login Consulting Services, Inc, Pasadena , Help Desk Technician, Professions , Pasadena, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Dedicated CDL-A Drivers Needed-Newer Equipment [110]
Description: Employer Dedicated is in high demand for CDL-A drivers in the Chino, CA area This is a local position, so enjoy going home at the end of every day
Company: Hub Group
Location: Placentia
Posted on: 11/19/2018

Owner Operator Truck Driver - $5,000 SIGN-ON BONUS!
Description: Owner Operator Truck Driver - 5,000 SIGN-ON BONUS INTERMODAL DRAYAGE OWNER OPERATORS Newly Increased Rates, Consistent Freight Volumes, and Major Fleet Discounts Make XPO The Perfect Fit. As an Independent (more...)
Company: XPO Logistics
Location: San Clemente
Posted on: 11/19/2018

Local CDL Class A Truck Drivers - San Clemente CA
Description: Hoyt Transportation, Inc. has immediate needs for Local Home Daily Class A Drivers out of SIGN ON BONUS Lake Elsinore CA POSITION IS BASED OUT OF LAKE ELSINORE Hoyt Transportation, Inc. was
Company: Hoyt Transportation
Location: San Clemente
Posted on: 11/19/2018


Dedicated CDL-A Driver Position - Daily Home Time [113]
Description: Hub Group Dedicated is in high demand for CDL-A drivers in the La Mirada, CA area Local positions available,
Company: Hub Group
Location: Placentia
Posted on: 11/19/2018

Dedicated CDL-A Driver Position - Daily Home Time [113]
Description: Hub Group Dedicated is in high demand for CDL-A drivers in the La Mirada, CA area Local positions available,
Company: Hub Group
Location: Altadena
Posted on: 11/19/2018

Dedicated CDL-A Driver Position - Daily Home Time [113]
Description: Hub Group Dedicated is in high demand for CDL-A drivers in the La Mirada, CA area Local positions available,
Company: Hub Group
Location: Lake Elsinore
Posted on: 11/19/2018

Dedicated Hiring CDL-A Truckers - Local Position With Overti
Description: Employer Dedicated is searching for dry van CDL-A truck drivers in the Redlands, Southern California
Company: Hub Group
Location: Yorba Linda
Posted on: 11/19/2018

Dedicated CDL-A Driver Position - Daily Home Time [113]
Description: Hub Group Dedicated is in high demand for CDL-A drivers in the La Mirada, CA area Local positions available,
Company: Hub Group
Location: Yorba Linda
Posted on: 11/19/2018

Dedicated CDL-A Driver - Hub Group partners with Pep Boys [341]
Description: Hub Group Dedicated is working with a well-known distributor in Southern California
Company: Hub Group
Location: Placentia
Posted on: 11/19/2018

Dedicated Hiring CDL-A Truckers - Competitive Pay [114]
Description: Hub Group Dedicated is searching for various types of CDL-A truck drivers in the Mira
Company: Hub Group Trucking
Location: Altadena
Posted on: 11/19/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pasadena RSS job feeds