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ServiceNow Analyst / Designer

Company: ITBMS Inc.
Location: Pasadena
Posted on: May 17, 2019

Job Description:

Hi Professional , Kindly go through the below requirement and if you are interested share your updated resume ASAP. Job Title ServiceNow Analyst Designer Location Pasadena, CA Pleasanton, CA Denver, CO Job Type Full time Job Description Relevant Experience(in Yrs) IT Service Management (5yrs) , Service Now (3yrs) TechnicalFunctional Skills Gather specifications from service owners, document requirements, and deliver product releases to meet business needs. Creation of workflows from service owner requirements for Service Catalog Management. Experience implementing Service Catalog, Service Portal, Integrations with LDAP and other applications external to ServiceNow Intermediate knowledge of Incident Management, Request Management, Change Management, Problem Management, Service Portal, Service Catalog, CMDB, Know Managed full-cycle ITSM implementation using ITIL best practices. Support organization transformation through the Service Lifecycle across Service Strategy, Design, Transition, Operations, and CSI. Understanding broader business drivers to map business needs to process functional solution design. Experienced in leading collaborative initiatives with cross-functional virtual teams using a customer centric approach to ensure client satisfaction. Ability to work on large complex projects including creation of process diagrams and performing gap analysis. Experience to solve business problems by collaborating with users, often cross-functionality and supporting the completion of priorities, deadlines, and expectations. Document user stories and design solutions in accordance to the business requirements. Prior experience in delivering ServiceNow for mid-size to large organizations Prior experience in implementing systems using the AgileScrum methodology Certified ServiceNow Administrator (CSA) experience in Architecting Platform Solutions in ServiceNow. Implement technological solutions to ensure support of future business strategy across the enterprise. Managing data with ServiceNow tables, Users, Groups, and roles. Ability to work effectively, with minimal day-to-day supervision, and contribute significantly to the success of the practice globally Flexible work style and experience managing to define deadlines and work under tight time constraints. Excellent Communication and Presentation Skills Understanding of JavaScript, XML, AngularJS and HTMLCSS Experience Required 5 Education Bachelor Master Thanks Regards Cynthia Team Lead cynthiajsitg.com Alt Email Cynthiaitbmsgmail.com ITBMS Inc Consulting. Knowledge. Solutions I 1967 Rte 27, Ste 27 Edison NJ 08817 732-655-8900 Extn 1011 (O) 732-909-2624 (F) www.itbmsglobal.com

Keywords: ITBMS Inc., Pasadena , ServiceNow Analyst / Designer, Professions , Pasadena, California

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