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Global Logistics Specialist - Bilingual

Company: iHerb.com
Location: Pasadena
Posted on: June 14, 2019

Job Description:

Job Summary:
The Global Logistics Specialist will coordinate with various international logistics companies to ensure international outbound shipments are processed fast and economically.

Job Expectations:



  • Serve as subject matter expert demonstrating in-depth knowledge of market, culture, logistics-related regulations and policies, clearance procedures, etc. for the assigned lanes and carriers.

  • Set-up new and continually improve existing processes for the assigned lanes and carriers.

  • Perform research work, gather and analyze data for assigned lanes and projects

  • Actively identify and scope new opportunities to improve how we serve customers and business processes

  • Report any discrepancies of damaged or lost shipments, customs issues, and work with logistics vendors to ensure shipments are properly sent to their correct destination and on time

  • Maintain freight expenses for assigned lanes and review invoices. Report any changes or billing issues with the department management team and Accounting Department

  • Research lost shipments, broken items and track items between custom brokers and iHerb Logistics

  • Manage lead times for assigned lanes and investigate delays with Global Logistics Freight Forwarding team, logistics carriers and customs brokers daily to ensure timely flow of the shipments

  • Be responsible for trouble-shooting customs and any logistics related issues

  • Perform audits to review logistics processes for the management team when needed

  • Organize, maintain, and update website content for assigned lanes

  • Support special projects when needed


    Knowledge, Skills and Abilities:


    • Interpersonal skills

    • Communication skills

    • Listening skills

    • Problem analysis and problem-solving

    • High degree of accuracy and attention to detail

    • Ability to take accountability for assigned lanes and assigned project deliverables

    • Adaptability and flexibility

    • Initiative

    • Stress tolerance

    • Excellent organization skills and ability to effectively multi-task

    • Computer literate

    • Knowledge of Microsoft Office: Word, Excel, and PowerPoint

    • Knowledge of GSuite: Gmail, Drive, Docs, Sheets, Slides, Meet, etc.


      Experience Requirements:
      Requires a minimum of two (2) years of related experience.

      Education Requirements:
      Bachelors Degree in Business or related field preferred, or a combination of education and equivalent work experience.


      #LI-SS1

Keywords: iHerb.com, Pasadena , Global Logistics Specialist - Bilingual, Professions , Pasadena, California

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