PasadenaCARecruiter Since 2001
the smart solution for Pasadena jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Pasadena
Posted on: August 16, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLCarol3250 on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Pasadena , Inbound Travel Consultant, Professions , Pasadena, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Local CDL-A Driver - 1+yr EXP Required
Description: Opportunities Available for Local CDL-A Truck Driver Benefits ul li Sign on bonus available depending on location ask for more details li Daily Home Time li Competitive salary li Supplemental (more...)
Company: Hub Group Trucking
Location: Redlands
Posted on: 08/22/2019

Class A Local Drivers
Description: br br This position is for local residents only. br Sorry, Visa / sponsorship not available. br Are you a Class A driver looking to be part of a
Company: RPM Transportation
Location: Fullerton
Posted on: 08/22/2019

Entry Level CDL-A Truck Driver - Earn Top Pay FAST!
Description: At Western Express, you can get to the top of the industry in pay in only 90 days If you are a recent CDL-A Grad, you can choose from flatbed, van, OTR, regional or dedicated
Company: Western Express
Location: Apple Valley
Posted on: 08/22/2019


Adaptive Insights Solution Consultant
Description: Adaptive Insights Solution Consultant Based in: Western US Region Direct Client The work won't always be local or remote and you must be available for short-term overnight travel. To deliver exceptional (more...)
Company: NPV Staffing
Location: Orange
Posted on: 08/22/2019

Currently Interviewing Benefit Consultants
Description: 26-year-old Nationwide Health Benefits Company is currently interviewing for Benefit Consultants. We are expanding all over the US Work towards great incentives, receive
Company: AmeriPlan
Location: Perris
Posted on: 08/22/2019

CDL A Driver
Description: Company Driver - Local - 1100-1200Weekly, 48' Dry Van Liftgate/Palletized delivery, Benefits after 30 daysRequisition ID: 575For More Information, Contact a Recruiter 1.800.935.3131Pay Benefits (more...)
Company: Cardinal Logistics Management
Location: Placentia
Posted on: 08/22/2019

Certified Surgical Technician
Description: Certified Surgical Technician Job Description Join one of the nation s leading pharmacist placement firms Right now, Rx relief has a great opportunity for an experienced Certified Surgical Technician. (more...)
Company: Rx relief
Location: Orange
Posted on: 08/22/2019

Intermodal Class A Driver
Description: Wanted Superior Drivers for Superior Company. Progressive Transportation Services has immediate opportunities for intermodal-port drayage-Company driver. Get paid. 22- 25 per hour plus
Company: Progressive Transportation Services
Location: Pasadena
Posted on: 08/22/2019

Quality Assurance Analyst
Description: Who we are:Zyris is committed to transcending the limitations of existing dental technology with innovative, ergonomically efficient products that help dental professionals work more productively with (more...)
Company: Zyris, Inc.
Location: Santa Barbara
Posted on: 08/22/2019

Regional Driver - CDL-A & 1+yr EXP Required
Description: Opportunities Available for Regional CDL-A Truck Driver Benefits ul li The longer you stay with Hub Group, the more you earn li Sign on bonus available depending on location ask for more details (more...)
Company: Hub Group Trucking
Location: Redlands
Posted on: 08/22/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Pasadena RSS job feeds