Pension Field Service Representative

Company: Nwadmin
Location: Pasadena
Posted on: May 19, 2023

Job Description:

**Pension Field Service Representative**at Northwest Administrators, Inc. Pasadena, CA ****What you'll be doing...****As a Pension Field Service Representative, you will be the liaison between varied stakeholders. Your focus, as a trained expert in the benefits provided through NWA, will be to provide communication and education to participants. * Conduct individual and small group meetings to answer participant questions* Actively participate in resolving participant issues, working collaboratively with internal and external partners* Provide appropriate documentation and communication (both verbal and written) as required** This position currently works from home but may be recalled back to the office at a future date.****Who you are...***** **Service Minded.** Provide superior customers service, every day* **Technically Savvy**. Comfortable with technology, experienced with MS Office Suite* **Educated**. Bachelors degree or equivalent combination of education and experience in the benefits field* **Communication**. Excellent interpersonal and communication skills, both verbal and written. Fluency in Spanish preferred.* **Organized**. Strong organizational and time management skills, with the ability to multi-task* **Travel.** Ability to travel, frequently requiring air travel and overnight stays****Who we are...****Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.****If hired, you can expect...***** Excellent Medical, Dental, Vision & Rx benefits* Generous 401(k) plan with employer base contribution & match* Paid vacation, sick leave and holidays* Collaborative team environment with career growth opportunities* Work-life balance****Equal Employment Opportunity****It is the policy of NWA to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information or any other characteristic protected by law. NWA prohibits any such discrimination or harassment.Location (City) * **Voluntary Self-Identification**For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Northwest Administrators, Inc.s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Please identify your race If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Form CC-305OMB Control Number 1250-0005Expires 05/31/2023 **Voluntary Self-Identification of Disability**We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at . You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:* Autism* Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS* Blind or low vision* Cancer* Cardiovascular or heart disease* Celiac disease* Cerebral palsy* Deaf or hard of hearing* Depression or anxiety* Diabetes* Epilepsy* Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome* Intellectual disability* Missing limbs or partially missing limbs* Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS)* Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depressionDisability Status 1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Nwadmin, Pasadena , Pension Field Service Representative, Sales , Pasadena, California